Quality Audit

Chennai

10 to 15 years

• MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in FAO, SCM, HRO processes


• Bachelor of Commerce (Preferred)

Willing to work in all shifts (currently afternoon shift) and willing to travel to any location as per client/organization requirements.

• Drive a data-driven culture in operations by imparting various quality tools and methodologies trainings.


• Ensure best-in-class client satisfaction rating by leveraging Delivery Excellence initiatives.


• Facilitate deployment of Quality Management System (iQMS) including ISO and CMMi practices.


• Drive business process improvements leveraging Lean Six Sigma.

• Conduct thought leadership workshops and develop continuous improvement roadmap for associated client accounts.


• Lead and mentor process improvement projects leveraging Lean Six Sigma methodologies to deliver targeted business value and productivity improvements.


• Build and develop competencies on Quality Management Systems, Lean Six Sigma, and digital transformation techniques.


• Drive innovation and automation projects to deliver award-winning case studies in internal and external forums.


• Drive effective 'No Surprise' framework to ensure process risks are proactively identified and mitigated for associated client accounts.


• Engage with clients and internal stakeholders to ensure delivery excellence initiatives are effectively deployed and recognized.

• Excellent communication and presentation skills


• Attention to detail, analytical and data-oriented with logical problem-solving approach


• Client and stakeholder management skills


• Influencing skills


• Program management skills – soft skills and networking


• Assertive, self-driven, with an attitude of challenging the status quo


• Ambitious or goal-oriented with a will to make it happen

• Overall 10-15+ years of work experience with proven expertise in business problem-solving and delivering significant business value to clients and internal stakeholders. Exposure to the service industry is a must.


• Experience in practical application of Lean Six Sigma techniques, automation, etc. Experience in deploying data analytics, machine learning, artificial intelligence, etc., would be an advantage.


• LSS Green Belt is a must. QMS, Black Belt, Master Black Belt, Agile, digital competencies, and PMP certifications would be an advantage.


• At least 4 years of experience as a Lean Six Sigma or transformation professional for FAO, SCM, HRO processes is required.

• Finance and Accounting


• Quality Analyst


• Quality Management

Business Process Services

Executive