Quality Assurance Lead (Radiology Department)

Location: Noida (On-site)

Department: Quality Control / Radiology QA

Role Overview

The Quality Assurance Lead will oversee daily quality operations within the radiology reporting workflow, ensuring accuracy, compliance, and timely delivery of reports. The role requires a proactive and detail-oriented professional capable of leading a team, handling client escalations, and maintaining high-quality standards across all modalities and report categories.

Key Responsibilities

Supervise and guide the Quality Control Team in daily operations to ensure accuracy, efficiency, and consistency.

Review radiology reports and DICOM images to identify mismatches, missed findings, or formatting errors.

Monitor and audit QA reports to track team and individual performance metrics.

Handle client queries and escalations with professionalism and timely communication.

Collaborate with Radiologists, Coordinators, and Technical teams to maintain seamless workflow operations.

Conduct root cause analysis for recurring quality issues and implement corrective actions.

Prepare and present weekly/monthly QA performance reports to management.

Train, mentor, and evaluate team members to ensure continuous skill development.

Maintain updated documentation, SOP adherence, and transparent QA reporting.

Perform hands-on QA reviews during peak workload or staff shortages.

Core Competencies & Skills

Strong Radiology Knowledge: Deep understanding of radiology modalities (X-ray, CT, MRI, Ultrasound, etc.) and reporting workflow.

Technical Proficiency: Experience working with PACS systems .

Leadership & Team Management: Ability to motivate and manage a QA team effectively.

Analytical Skills: Ability to detect patterns and propose quality improvement strategies.

Communication Skills: Clear, confident, and respectful communication with internal and external stakeholders.

Attention to Detail: Excellent observation and accuracy in report verification.

Fast Typing & Digital Efficiency: Skilled in MS Excel, Google Sheets, and QA tracking tools.

Experience & Qualification

Minimum 3–5 years of experience in Radiology QA or Quality Control.

At least 2 years in a leadership or team-handling role.

Graduate degree in Science, Healthcare, or a related field (preferred).

Proven ability to work under pressure and maintain quality in high-volume environments.

Compensation

Competitive and commensurate with experience and performance.