Posted:4 hours ago|
Platform:
Remote
Full Time
· Will initiate launching of audit process for new campaigns as assigned by Project Leader/Account Leader
· Will interact with Operations to ensure that the expectations in terms of QA support to the campaigns are met
· Understand the SLA of the campaigns in the terms of QA support and ensure that those are met.
· Design Audit Forms, get it approved by Ops and Client and place it online in QEval
· Initiate MI/BI studies as and when required
· Take initiatives for process improvement
· Will possess overall knowledge of all the campaigns audited by EI
· Periodically monitor utilization, audit accuracy etc of the QA team
· Help in setting up calibrations and provide all assistance to QA Lead Interns/Asst. QA Leads in maintaining a smooth calibration process
Job Type: Full-time
Pay: ₹80,000.00 - ₹100,000.00 per month
Benefits:
Work Location: In person
Etech Global Services
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