719 Quality Analyst Jobs - Page 17

A Service Provider Company Experience Required: 18 24 Months Industry Experience. Qualification: Graduate / Any diploma holder. Salary: 9K to 10K (CTC). Click to Apply

Location:- Kolkata Job Description:- 1. Processing Tasks to stay updated on product (20% of the tasks) 2. Set Up Sessions / Topic for discussion on product updates, Error or quality trends 3. Shadow sessions on Live tasks & Floor Support/ 1 Calibration Session daily with Outliers 4. Conduct Refresher training related to upskilling and identifying topics for re-training to Outliers 5. Understand, articulate and implement best practices related to his/her area of expertise. 6. Participate in implementation of process improvement recommendations 7. Preparing & Reviewing Training document , SOPs 8. Reviewing Monthly Error trend on Quality and setting up Product Knowledge Test 9. Share tool / pro...

Title: Junior Quality Analyst Date: 11 Jul 2025 Location: Bangalore, KA, IN Job Description We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your careerWe understand how important the first few years of your career are, w...

We are looking for a detail-oriented and analytical Quality Analyst to monitor, evaluate, and improve the performance of our call center operations. The ideal candidate will ensure that all customer interactions align with company standards, enhance service quality, and support continuous improvement initiatives. Key Responsibilities: Monitor and evaluate inbound and outbound calls using established quality assurance standards and tools. Identify communication gaps between customers and advisors; provide actionable feedback for improvement. Ensure adherence to quality assurance benchmarks and organizational standard operating procedures. Participate in calibration sessions, employee communic...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares b...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares b...

Candidate should be working as a Process Trainer for a minimum of 3 years in an International BPO. Qualification - Graduate Shift - Rotational Shifts Two-way Cab Work Location - Gurgaon Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Kenedy @ 9620999035 for more details

Need Grads with min 1yr of relevant exp on paper in International BPO Location- Gurgaon/Mumbai/Bangalore/Hyderabad/Pune Work From Ofc Call for more details:- HR Priya- 8826383009

Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM and ICD-10-PCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly targ...

tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID Req ID IND00073 Job Type Full Time Job Location Bengaluru, Karnataka IN Job Title: Quality Analyst Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthcare voice processes and a keen eye for detail. In this role you will: Monitor and evalu...

We are seeking a highly skilled Quality Assurance Analyst to evaluate customer interactions (calls and chats) in regional languages, ensuring adherence to quality standards and enhancing customer experience. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to provide actionable insights to improve service quality. Key Responsibilities Quality Monitoring & Auditing: Conduct audits of customer interactions (calls and chats) in regional languages to ensure compliance with company policies and quality standards. Identify areas for improvement and provide constructive feedback to customer service agents. Ensure regulatory compliance and adherence to ...

Profile - Quality Analyst & Process Trainer Location - Noida Salary - upto 6.5 LPA Qualification - Any Graduate Experience - 2-4 Year Skills - Excellent Communication skills Contact us - Rahul Aryan (HR) - 9315128616 (WhatsApp/Call)

US Healthcare Voice Exp Medical billing AR Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working

. Documents required for interview: Candidates are required to bring the following documents for interview: 1) Copy of education certificates. 2) Copy of experience certificates/letter (if any). 3) Copy of Aadhar Card. 4) Address proof (both current and Permanent Residence). 5) 1 passport size photograph.

Job Family : Coding OP (India) Travel Required : None Clearance Required : None What You will do Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflo...

Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM , CPT and HCPCS codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks. This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly tar...

Candidate should be working as a Process Trainer for minimum 3years in an International BPO. Qualification - Graduate Shift - Rotational Shifts Work Location - Gurgaon Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details

Exciting Opportunity for Quality Analyst (AR Medical Billing) Location: Mohali (Work from Office Only) Shift: Night Shift (5:30 PM 2:30 AM / 6:30 PM 3:30 AM) Job Type: Full-time Industry: Healthcare (RCM / Medical Billing) What Were Looking For: Experience: 3+ years in AR Medical Billing Quality Analyst Experience: Minimum 1 year (On Papers) Strong Knowledge: AR Calling, RCM, Denial Management, US Healthcare What You'll Do: Ensure quality parameters are met by minimizing errors. Maintain service levels and meet productivity and quality targets. Guide and support team members on quality-related issues. Track and document feedback and performance. Share client updates with the team and ensure ...

Dear Coder's Greetings From Qway Technologies Hiring for Medical Coder's Experience Required: 5 to 10 Yrs Location: Chennai (Guindy) Salary: As per Norms Notice Period: 15 Days Max Required Speciality: ED Coding. Flexible towards shift timings Must be a good team player Looking for Immediate joiners Interview Mode: Direct Walkin If you are interested, please share your updated resume to the below Whatsapp Number. Sreejith - 7397746781 Contact us on Monday to Friday between 11.30 am to 8.30 pm Regards HR Team Qway Technologies

Quality Analyst-Service Desk Min. 2 Years of exp. in international BPO-Service Desk |1 Year as Quality Analyst on papers Exp. in Service Desk/ Microsoft troubleshooting/ Windows OS Exp. with QC Tools / RCA Night Shift CTC-Up to 6LPA Notice- 0-30 Days Perks and benefits Night Shift Allowances & Other Incentives

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Join us as Transaction Monitoring Quality Analyst, where youll be an integral part of our Financial Crime Operations Team. To be successful as a Transaction Monitoring Quality Analyst you should have experience with: Quality Control and Transaction Monitoring. Understanding of SARS, STR, FIU, Sanctions, Red Flags, Anti Money Laundering, Terrorist Financing. Analytical Skills Purpose of the role To assess the quality of business processes and the execution of proc...

Job_Description":" MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions. We would love the opportunity to work with YOU!! Requirements Job Description: We are looking for a skilled and passionate Frontend React Developer to join our team. You will be responsible for developing and maintaining user interfaces for web applications using React.js and modern JavaScript practices. You\u2019ll collaborate closely with designers and backend developers to deliver high-quality, scalable products. Responsibilities: * Dev...

• Should have excellent communication skills • Take appropriate action on claims to guarantee resolution. • Ensure accurate & timely follow up where required. . Must be willing to Work from Office • Abilities to absorb client business rules. Required Candidate profile Education: Any Graduate Note: Work from office only Working Time: 5.30PM to 2:30AM Working Days: Monday to Friday Transport : Free Cab 2ways Email: manijob7@gmail.com Call / Whatsapp 9989051577

Designation: AR Caller / Senior AR Caller Experience: Minimum 2 years in Hospital billing preferred. Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore / Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577

Greetings From Vee HealthTek Private Limited....!! "Walkin Drive for Quality Analyst/ Senior Quality Analyst (AR - RCM ) - Mohali" Process - US Process (Healthcare) Walkin Drive - 11th and 12th of July 2025 Timing - 10.00am - 3.00pm Experience - 3+Years Designation: Quality Analyst/ Senior Quality Analyst Location - Sebiz Square Tech Park, Sector 67, Mohali - Chandigarh "Note - On Papers QA ( Medical Billing -AR) is Mandatory" Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where ...