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5 - 9 years
5 - 11 Lacs
Pune
Remote
Greetings! Openings:100 Designation:SME Skills:US Mortgage-Live Underwriting+4C's+Income Calculation Exp:3+ Yr CTC :Upto 11.5 Lpa Call: Anjali :9649606933 Deepika:9694601774 Apply to:converseanjali01@gmail.com Rgrds Team Converse
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
We are pleased to inform you that we are organizing a Mega Walk-In Drive at our Bangalore office on 14th May 2025 (Saturday), starting from 5 PM onwards for Exp AR Callers. Min 1 to 5+ yrs of experience Work from Office Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Food provided Health insurance Job Location : Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 2 months ago
3 - 8 years
3 - 8 Lacs
Noida, Bengaluru
Work from Office
Role: Credentialing Specialist You should have experience in provider enrollment/credentialing. Good understanding and working experience of the End-to-End Claim Resolution model. 2+ years experience in US Healthcare Revenue Cycle Management. Required Candidate profile Continual development to be an expert with knowledge of respective clients Credentialing specialties Attending meetings to enhance Credentialing knowledge Call /Whatsapp 9989051577 manijob7@gmail.com
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Mysuru, Chennai, Bengaluru
Work from Office
AR callers with Sound knowledge of Healthcare concepts, Physician billings, and end-to-end RCM knowledge (US Healthcare ) Min 1 to 5+ yrs of experience Work from Office Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Food provided Health insurance Job Location : Hyderabad, Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 2 months ago
1 - 6 years
3 - 8 Lacs
Noida, Bengaluru
Work from Office
Job Role: Credentialing Enrollment(Provider Side) Designation: Credentialing Specialist Qualification: Any UG & PG Degree/Diploma Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com
Posted 2 months ago
4 - 9 years
2 - 6 Lacs
Kolkata, Hyderabad
Work from Office
Dear Applicant's, Hiring for AR caller - QA Location - Hyderabad / Kolkata WFO US Night shift Role: SME: 4years in AR caller with quality analyst CTC - Up to 6.5lpa Skills : RCM, Ar Caller/Revenue cycle management /Physician Billing/ Denial Management/ Hospital billing with Excellent Communication . 1year on papers experience in QA Interested Candidates Contact HR Pallavi @9167757169 / pallavi@careerguideline.com
Posted 2 months ago
1 - 5 years
2 - 4 Lacs
Thane, Navi Mumbai, Bhayandar
Work from Office
Graduation Proven experience in a BPO environment, preferably in an inbound Quality Analyst role. Strong understanding of quality Analyst principles and practices. Excellent communication skills, both verbal and written.
Posted 2 months ago
3 - 8 years
4 - 6 Lacs
Noida
Work from Office
iEnergizer is Hiring for Quality Analyst role international process. Location - Noida Sec 60 Process - UAE Banking Process (International) Salary - up to 48K CTC Work Mode - 5 days from office (2 rotational off) Required Skill: - 1) Graduate with 2 years on paper QA experience in an international process. 2) Should be from BPO background, Banking process experience would be preferred 3) Should have knowledge of 7QC tools 4) Should have good communication skills 5) Comfortable working in rotational shifts Immediate joiners are preferred!! Virtual Interviews, Call or share your resume with HR Kailash - 8800450667
Posted 2 months ago
3 - 8 years
1 - 5 Lacs
Noida
Work from Office
Urgent Opening at Ienergizer Noida Sec 60. Role: Quality Analyst Process : International Banking Process Required : 1. On Paper Quality Analyst with minimum 2+ Years of experience from BPO Industry. 2. Excellent Communication Skills. 3. Should be from International Background. Salary upto 48K. Call - HR Sharandeep Kaur - 9266364422. **ONLY DELHI NCR to APPLY & Immediate Joiners** **NO RELOCATION**
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Mysuru, Chennai, Bengaluru
Work from Office
Experience: 1-2 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 2 months ago
4 - 9 years
6 - 8 Lacs
Bengaluru
Work from Office
Hiring for Supervisor Training & Quality International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Training in BPO Must have handled team of process Trainers Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: • Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions • Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability • Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with cross-functional teams to implement improvement • Overall implementation, planning and improvement of the Transactional Quality framework • Set up, improve, drive and streamline monitoring, feedback & other internal processes related to Training and Transactional Quality • Drive Idea generation/recommendation process and share ideas with the client • Create new processes/initiatives based on the client requirements and drive in collaboration with different functions • Introduce metrics to monitor quality and report to the management on improvements necessary to meet customer and industry standards • Responsible for leading, motivating and supervising the team of Quality Analysts assigned • As an ongoing practice, monitor & conduct deep dive analysis on areas of opportunities within the account and implement corrective actions, to help achieve desired results • To identify root causes of variances in metrics (if any) • Reduce TQ-BQ variance on different input/output metrics • Propose corrective/improvement solutions based on facts and data and implement and monitor improvement projects in the process • Collect Data, perform analysis and RCA on metrics and publish reports accordingly • Understand client needs on the Quality and process changes and ensure that the team is aware of them • Focus on identification and highlight any/all compliance defects and recommend training or other action plan • Ensure consistency through calibration of Quality scores with the client scores through effective interactions with the client Quality team • Ownership of compliance, data security and risk assessment for the process - highlight noncompliance in time to avoid surprises or before reported by external sources Desired Skills • Excellent communication skills - verbal and written • Proficient with Feedback skills • Proficient with soft skills training - customer / phone/Chat/Email skills • Must have the ability to work under pressure &; in an unstructured environment • Should be solution-oriented • The applicant should be Proficient with MS office (PowerPoint, Excel, Word) & Google Suite • Good People Management Skills • Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with no fixed week offs and 5 days working environment • Willing to work in a voice and non-voice process • Must have analytical abilities to analyze data, trends from effectiveness surveys • Ability to observe, analyze and give constructive feedback • Analytical, logical, reasoning &numerical ability • Good knowledge of the Quality Domain • Extremely good verbal & written communication skills in English • Process orientation & structured thinking • Six Sigma essentials • Strong Customer Service orientation • YB/GB certified preferred Qualification: Graduation Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 2 months ago
1 - 6 years
3 - 8 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring Quality Analyst For Travel International bpo Location-Delhi,Gurugram Salary Hike on last drawn Both Side Cab Should be from Travel International bpo only HRKIRTI@9462279630
Posted 2 months ago
3 - 5 years
3 - 4 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc ! Responsible to audit calls and provide feedback to the associates. Responsible for improvement in agent quality performance. Should Be Fluent In English + Tamil + Hindi Required Candidate profile Mandatory experience of QA in a BPO (Domestic Voice) Person Should have 3 years of Exp In QA Work Location - Hyderabad 6 days working Day Shift, Sunday Fixed Week Off call Vandana - 8464822386
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Mohali
Work from Office
boost up infinity is looking for Software Tester / Quality Analyst to join our dynamic team and embark on a rewarding career journey. Reviewing software requirements and preparing test scenarios. Executing tests on software usability. Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design team. Interacting with clients to understand product requirements. Participating in design reviews and providing input on requirements, product design, and potential problems. Working knowledge of test techniques and compatibility with various software programs. Working knowledge of programming. Excellent communication and critical thinking skills. Good organizational skills and detail-oriented mindset.
Posted 2 months ago
3 - 8 years
3 - 5 Lacs
Kolkata
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 months ago
3 - 8 years
3 - 4 Lacs
Kolkata
Work from Office
Must have Min 1+yrs Exp as Quality Analyst from International Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 2 months ago
5 - 10 years
3 - 4 Lacs
Kolkata, Asansol
Work from Office
QA Required Excellent Communication with Analytical Skills Min 1 Year exp as Quality Analyst role in an International BPO Salary up-to 4.5 LPA Shift-:24*7 Immediate Joiners Only Location-:Gurgaon Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory
Posted 2 months ago
6 - 11 years
7 - 15 Lacs
Chennai
Work from Office
Greetings from Access healthcare!!!! We are hiring Group Leaders for coding Role: Group leader -Quality Domain: Operation coding SQ function Reporting: Manager or above Coding certification: CPC Specialization: HCC ED and EM Must have minimum 6+ years of experience Fluent in communication Responsibilities: 1. Quality Assurance & Compliance Conduct audits of coded medical records to ensure accuracy, completeness, and adherence to coding guidelines (CPT, ICD-10, HCPCS). Ensure compliance with regulatory standards such as HIPAA, CMS, and payer-specific requirements. Implement corrective actions and training based on audit findings. Stay updated on coding guidelines, regulations, and industry best practices. 2. Team Leadership & Training Supervise and mentor a team of medical coders and auditors. Provide training sessions and updates on coding changes and documentation improvement. Conduct regular performance evaluations and offer feedback to coders. Address team concerns and foster a collaborative work environment. 3. Process Improvement & Efficiency Develop and implement strategies to improve coding accuracy and productivity. Analyze error trends and develop preventive measures. Collaborate with the coding manager to refine workflows and coding processes. Ensure timely and efficient resolution of coding queries. 4. Communication & Coordination Liaise with physicians, clinical documentation specialists, and billing teams to clarify documentation and coding concerns. Participate in regular meetings with stakeholders to discuss coding quality metrics and improvements. Serve as a point of contact for escalated coding issues and disputes. 5. Reporting & Data Analysis Generate and review reports on coding quality, accuracy rates, and audit findings. Monitor key performance indicators (KPIs) and compliance metrics. Provide insights and recommendations based on data analysis to improve coding quality Skills: Strong understanding of coding guidelines, compliance standards, and regulatory requirements. Exceptional leadership, communication, and interpersonal skills. Proficiency in coding software, EHR systems, and data analytics tools. An analytical mindset with the ability to interpret complex data and drive actionable insights. Key Competencies: Attention to detail and commitment to high-quality standards. Problem-solving and critical thinking abilities. Ability to manage multiple priorities in a fast-paced environment. Collaborative and proactive approach to cross-functional team interactions. Interested candidates can share their resumes to mega.k@accesshealthcare.com WhatsApp no : 7305291728 Note :- Please share the above requirement with your friends and share the references.
Posted 2 months ago
1 - 6 years
3 - 7 Lacs
Bengaluru
Work from Office
Minimum 1 year experience required as a Radiology Quality QA Certified can only apply Preferred Certifications: CPC, CPC-A, CCS, COC, CIC WFO Contact 8977711182
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from PTW ! Title: Quality Analyst Location: Bangalore Experience: 1 Yrs-3Yrs Responsibilities: The primary task of the quality analyst is transaction monitoring and providing actionable insights. Comprehensive documentation of every coaching opportunity. Share realtime feedback with the coach to ensure that corrective measures are taken. Participate in team huddles and share updates and best practices. Participate in calibration sessions and exchange ideas with team members to ensure that everyone is on the same page. Provide actionable data to various internal support groups. Generate account specific Quality reports based upon predefined criteria and provide inputs to Operations. Create & maintain accurate database for audits and other analysis. Publishing weekly/monthly reports based on the audits performed for the mentioned tenure. Participate in design of call monitoring formats and quality standards. Compile and track performance at team and individual level. 3 Participate in customer and client listening programs to identify customer needs and expectations. Assist with creation of external quality reports for management review. 13. Supporting the Ops team with chats/tickets based on need. An analytical approach to spot and highlight areas of improvement. Domain Knowledge: In-depth understanding of the product. Good verbal, written and interpersonal communication skills. Ability to utilize Microso
Posted 2 months ago
6 - 10 years
10 - 14 Lacs
Hyderabad
Work from Office
Position: Senior Quality Analyst with Loan Origination Systems (LOS), Automation, Selenium Location: Hyderabad, India Duration: Full Time Rate: Open/Year *** Please do share your resume in word format to anand.yalla@infolob.com *** Number of Positions: 5 Note: Looking for resources who can work from our offshore offices in Hyderabad Working Hours 2.30 PM IST to 12.00 AM IST Job Description: The Quality Assurance Engineer will be responsible for design and execution of system testing on large to complex implementations. Works collaboratively with project team for all testing related activities to accomplish completion of daily QA tasks on-time with a high level of quality. This role will be responsible for writing and executing manual and automation test scripts and tracking defects MUST HAVES: Loan Origination Experience Selenium, Automation Strong in SQL Queries Auto Finance or Mortgage Industry or Financial Industry background. Job Duties Need a strong resource who has hands on experience working on Quality Analysis with Automation Analyze all project specific documentation that would help to develop test scenarios and test cases for large projects and assist QA Lead on project estimates. Automation experience using Selenium is required Create detailed, comprehensive and well-structured manual and automated test plans and test cases Perform manual and automated test execution to ensure applications meet business requirements. Review manual test cases written by offshore to ensure complete test coverage Interact with business analyst and development team and project stakeholders to develop a strong understanding of the project and testing objectives Identify, log and track issues as they arise and communicate test progress, test results, and other relevant information. Follow defined quality assurance processes to ensure all projects meet testing standards. Reviewing and analyzing software requirements Creating and executing test plans and test cases Identifying, documenting, and reporting software defects Collaborating with developers to resolve issues Ensuring that the final product meets the established quality standards Education and Work Experience: Bachelor's Degree or equivalent in computer science is required. 6+ years direct experience as a QA Analyst for major application integration and/or major Experience in Automation Testing, Selenium, application product release within a Microsoft .net and C# environment. SQL Queries SQL Scripting Please send your resume in word format to following details to anand.yalla@infolob.com , or call me @ 972-845-7069 Name in Full: Contact Details: Email ID: Current Location: Relocation: Availability for the Job/Notice Period: Expected CTC/Salary: LinkedIn Profile: Skype ID: Best time to reach:
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Chennai, Coimbatore, Bengaluru
Work from Office
1. Location : Chennai & Bangalore 2. Exp : 1 - 4 Years exp in AR process and Denial management 3. Salary : Upto 47k take home 4. Interview mode : Virtual (online) 5. PF Account is mandatory 6. Shift t: Night Shift Required Candidate profile Knowledge of denials management and AR fundamentals is preferred. Experience in end-to-end RCM is preferred. Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 2 months ago
3 - 7 years
1 - 4 Lacs
Noida
Work from Office
IT tickets (Incidents, Service Requests, Changes, Problems) ,SLA, OLA, ITSM, BMC Remedy, JIRA Service , ITIL Certification ,
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Pune
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Chennai, Bengaluru
Work from Office
Min 1y exp as an QA to apply for Quality role. Min 1 to 5+ yrs of experience as an AR caller denial management to apply for AR Caller role. Work from Office Required Candidate profile Immediate Joiners are preferred 2-Way Cab Facility Food provided Health insurance Job Location : Bangalore @ Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 2 months ago
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