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2.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. ...
Posted 4 months ago
6.0 - 8.0 years
5 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Candidates who want to apply for the role can share their CV's to Email: saumyasirothiya@aesl.in Share your Cv's through whatsapp: 9625972018 Job Title: Quality Analyst Desired Work Experience: - 6-7 Years as a Quality Analyst Educational Qualification: Graduate and Above. Woking Days: 6 Days; Rotational Day Shifts and Rotational Off Work Location: Mayapuri, Delhi Role & responsibilities Implement and ensure Call Quality Audit. Implement relevant measures to achieve desired level of Customer Satisfaction. Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. To ensure that our call center agents are interacting with customers in accordance with company's set guidel...
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Exp: Freshers Job Title: Client Services Support Specialist - Trainee Excellent verbal and written communication skills Strong comprehension and understanding skills Capable of multitasking while demonstrating empathy and a solution-oriented approach Required Candidate profile Proficient in typing and comfortable with keyboard navigationEducation Criteria: PUC / 10+3 Diploma / Any Graduate Shift Timings: (Night Shift) Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Chennai, Bengaluru
Work from Office
Designation: AR Caller / Senior AR Caller Experience: Minimum 2 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Take appropriate action on claims to guarantee resolution. Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
2.0 - 7.0 years
4 - 7 Lacs
Pune, Chennai
Work from Office
Design, develop, &execute automated test scripts using Java and Selenium WebDriver Collaborate with developers, QA, &business analyst Perform functional, regression, &integration testing Participate in test planning, test case design, &test execution Required Candidate profile Report bugs with detailed logs &follow up for timely resolution Write &maintain SQL queries to validate data Contribute to test strategy &process improvement Maintain and optimize automation framework Perks and benefits Perks and Benefits
Posted 4 months ago
2.0 - 7.0 years
4 - 5 Lacs
Chennai
Work from Office
Experience in Testing Experience in loan domain Experience in branch operations Proficient in using Web Browsers & web-based application Proficient in Excel/Word/Email with god communication & language skills Knowledge of HTML/CSS/HTTP protocol is an added advantage Good Academics with Min 70% marks Establish test cases & document test cases in the format with details as required by the team Keep track of all test cases & ensure to avoid duplicity of test cases Execute test cases in various environments and work with Developer/BA/other stakeholder in verifying the test results & discuss test outcomes Learn on the job continually to changing requirements & update the test cases before executi...
Posted 4 months ago
0.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
Realty Assistant is looking for Quality Analyst Executive to join our dynamic team and embark on a rewarding career journey A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards Key responsibilities include:1 Developing and implementing quality control procedures2 Analyzing data to identify trends and areas for improvement3 Collaborating with cross-functional teams to resolve quality issues4 Documenting and communicating test results to stakeholders5 Participating in continuous improvement initiativesRequirements for this role include a strong attention to detail, experience with quality control methodolog...
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Bengaluru
Work from Office
Contact insurance companies for further explanation of denials & underpayments Should have experience working with Multiple Denials. Take appropriate action on claims to guarantee resolution. Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Pune, Mumbai (All Areas)
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Thane, Pune, Mumbai (All Areas)
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv AMIT 8851792136, Neha 8287267407 if you have Tech Support EXP Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
1.0 - 6.0 years
3 - 7 Lacs
Pune, Mumbai (All Areas)
Work from Office
Quality Analyst || Voice Process || International BPO Must have Exp as a QA in to International Voice Must have worked in to International Voice Location - Mumbai , Pune , Bangalore 5 Days Experience working into BPO Domain is a MUST Overall 3+ years in BPO/ Contact Center Only Graduates Excellent Communication Skills Rotational Shift Opportunity to work in a fast-paced, international work environment Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 4 months ago
3.0 - 8.0 years
3 - 7 Lacs
Gurugram
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
1.0 - 6.0 years
3 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Quality Analyst | International BPO Must have Exp as a Quality Analyst into International Voice (Mandate) Exp Working in to International Voice Process (Mandate) Graduation Mandate Loc - Pune , Mumbai , Bangalore Need Excellent Communication Ready to Work in Rotational Shift and Off 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Exp: Freshers Job Title: Client Services Support Specialist - Trainee Excellent verbal and written communication skills Strong comprehension and understanding skills Capable of multitasking while demonstrating empathy and a solution-oriented approach Required Candidate profile Proficient in typing and comfortable with keyboard navigationEducation Criteria: PUC / 10+3 Diploma / Any Graduate Shift Timings: (Night Shift) Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Experience: 1-4 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida & Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577
Posted 4 months ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Description - AR caller Minimum 1 year of experience Must worked in physician billing -CMC1500 Should have knowledge in Denials Immediate - 15 days preferable US Shift Transportation available (Within 20 km) Required Candidate profile Face to Face rounds at Bangalore @ Chennai Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Bangalore Email: manijob7@gmail.com Call / Whatsapp 9989051577
Posted 4 months ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Sumadhura Group, a leading real estate developer with over three decades of excellence, is conducting a Walk-In Drive on 01 July 2025 (Tuesday) to expand our CRM team. We are looking for passionate professionals in the following roles: 1. CRM Manager - Collections: 8+ years experience, Any Graduate 2. CRM Executive - Collections: 2+ years experience, Any Graduate 3. Customer Service Representative: 2+ years experience, Any Graduate 4. Quality Analyst - Call Audit: 2+ years experience, Any Graduate 5. CRM Manager - Technical: 8+ years experience, B.E/B.Tech/Diploma - Civil 6. CRM Executive - Technical: 2+ years experience, B.E/B.Tech/Diploma - Civil If your interested, please call or send you...
Posted 4 months ago
3.0 - 8.0 years
3 - 6 Lacs
Pune
Work from Office
MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 4 months ago
1.0 - 5.0 years
4 - 4 Lacs
Chennai
Work from Office
Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm ) Experience - 1 yr & above (only from customer support background) Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone...
Posted 4 months ago
8.0 - 13.0 years
7 - 15 Lacs
Gurugram, Delhi / NCR
Work from Office
Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 15 LPA Location-: Gurgaon Should have exp in International Banking process* Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills
Posted 4 months ago
4.0 - 9.0 years
8 - 12 Lacs
Noida
Work from Office
Qualifications & Responsibilities - SDLC and STLC: A solid understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) is essential. Test Strategy and Planning: Proficiency in developing and executing test strategies and plans to ensure comprehensive test coverage. Manual Testing: Proficiency as a Manual Test Engineer, with expertise in testing both mobile and web applications. Automation Frameworks: Experience in designing and developing automation frameworks to streamline testing processes and enhance test efficiency. API Testing: Hands-on experience with API testing (Example Postman) SQL: Good knowledge of SQL. Defect Management: Ability to identify ...
Posted 4 months ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring for Quality analyst || Spanish Language || English Language Usa travel industry exp. voice process || Call audit / monitoring and sharing feedback salary negotiable 5 days working both sided cabs Call or whatsapp ramya 08864946771 Required Candidate profile spanish quality exp only travel background immediate joiner
Posted 4 months ago
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