Quality Analyst - Call Auditing & Monitoring - Thane

1 - 4 years

0 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a detail-oriented and analytical Quality Analyst (BPO) to join our team. The ideal candidate will have prior experience in call auditing, call monitoring, and ensuring call quality standards.
Salary - 4.50 LPAHR - 9987333314

Required Candidate profile

Provide constructive feedback to agents for quality improvement.Maintain audit reports and quality dashboards.Collaborate with training and operations teams to enhance performance.

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Jobsphere Hr Solutions

Staffing and Recruiting

Thane Maharashtra

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