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8 Job openings at Heine Corporation
Call Quality Analyst

Gurugram, Haryana

1 years

INR Not disclosed

On-site

Full Time

Location: Gurugram Budget: up to 3 LPA About the Role: We are seeking an experienced and detail-oriented Tele Auditor with a minimum of 2+ years of experience in quality assurance, tele-calling audits, or related fields. The ideal candidate will be responsible for ensuring communication quality, process compliance, and data accuracy through telephonic audits and verifications. Key Responsibilities: Audits live or recorded calls to assess quality, compliance, and adherence to standard procedures. Conduct telephonic verifications with customers, clients, vendors, or internal teams to validate data and feedback. Identify errors, highlight gaps, and suggest improvements to optimize call performance and customer interaction. Document audit findings and generate detailed reports with actionable insights. Collaborate with internal teams (operations, training, compliance) to maintain and improve service standards. Share regular feedback with relevant stakeholders and contribute to process enhancement initiatives. Requirements : Minimum 1 years of experience in tele-auditing, quality assurance, BPO/call centre audit roles, or similar functions. Excellent verbal communication and listening skills in English and Hindi (knowledge of additional regional languages is a plus). Strong analytical skills and a keen eye for detail. Proficiency in MS Excel, call evaluation tools, and report writing. Ability to work independently, maintain confidentiality, and meet deadlines. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you experience in Call quality analyst? If yes, how many years? Current & expected CTC? Notice period (In days)? The budget for the role is up to 3 LPA, would you be okay with the same? Work Location: In person

Lead Generation Representative

Gurgaon

0 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

Role Overview As Lead Generation Executive, you will support the company's export team by identifying and reaching out to potential importers in various global markets. You will work closely with our sales and export teams from the Gurugram office, helping to generate qualified leads and schedule meetings with key decision makers. Key Responsibilities Research and identify importer companies in targeted international markets Find and validate contact information of decision-makers (CEOs, Procurement Heads, Import Managers) Conduct outreach via: LinkedIn, Business Emails, Phone Calls & WhatsApp. Draft compelling outreach content and follow-ups. Fix and coordinate meetings daily with interested prospects. Maintain lead records and daily progress reports in tracking sheets. Collaborate with internal teams to optimize outreach and conversion strategies Eligibility Criteria Strong English communication skills (written and verbal)’ MBA pursuing candidate will be preferred. Spanish or Portuguese will be a plus. Familiarity with LinkedIn, internet research, and Google Sheets Willingness to work full-time from our Gurugram office Self-motivated, organized, and collaborative team player What You Will Learn International B2B lead generation and sales development Professional outreach techniques using LinkedIn, email, and calls Export business processes and global client engagement Working closely with an experienced sales and export team Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The budget for the role is of 25k, would you be okay with that? How soon would you be able to join ? Education: Master's (Required) Work Location: In person

Lead Generation Representative

Gurugram, Haryana

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Role Overview As Lead Generation Executive, you will support the company's export team by identifying and reaching out to potential importers in various global markets. You will work closely with our sales and export teams from the Gurugram office, helping to generate qualified leads and schedule meetings with key decision makers. Key Responsibilities Research and identify importer companies in targeted international markets Find and validate contact information of decision-makers (CEOs, Procurement Heads, Import Managers) Conduct outreach via: LinkedIn, Business Emails, Phone Calls & WhatsApp. Draft compelling outreach content and follow-ups. Fix and coordinate meetings daily with interested prospects. Maintain lead records and daily progress reports in tracking sheets. Collaborate with internal teams to optimize outreach and conversion strategies Eligibility Criteria Strong English communication skills (written and verbal)’ MBA pursuing candidate will be preferred. Spanish or Portuguese will be a plus. Familiarity with LinkedIn, internet research, and Google Sheets Willingness to work full-time from our Gurugram office Self-motivated, organized, and collaborative team player What You Will Learn International B2B lead generation and sales development Professional outreach techniques using LinkedIn, email, and calls Export business processes and global client engagement Working closely with an experienced sales and export team Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The budget for the role is of 25k, would you be okay with that? How soon would you be able to join ? Education: Master's (Required) Work Location: In person

Supply Chain Executive

Gurugram, Haryana

2 years

INR 3.0 - 4.2 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a proactive and detail-oriented Supply Chain Executive to manage and coordinate international procurement, production tracking, merchant trade operations, and end-to-end import-export activities. The ideal candidate must possess strong Excel skills and a sound understanding of global trade practices, particularly in the manufacturing or machinery sector. Key Responsibilities: > Import-Export Process Management Coordinate import and export shipments with suppliers, forwarders, and customs agents Track and monitor shipments from origin to final delivery Ensure compliance with Incoterms (FOB, CIF, DDP, EXW) > Merchant Trade Handling Execute merchant trade orders by coordinating with overseas suppliers and customers Monitor trade documentation, payment terms, and dispatch schedules Ensure goods are shipped directly from origin to destination without passing through India > Production & Quality Coordination Follow up with factories for production timelines and ensure adherence to quality standards Assist in planning third-party inspections or internal QC checks Communicate non-conformance reports and corrective actions > Import-Export Documentation Prepare or verify documents: Proforma Invoice (PI), Commercial Invoice (CI), Packing List, COO, BL/AWB, etc. Maintain accurate and organized records of all trade transactions Liaise with customs agents for clearance and duty matters > Advanced Excel Reporting Create and manage trackers for PO, shipment status, inventory, costing Use Excel tools like VLOOKUP, Pivot Tables, Conditional Formatting to generate insights Assist with costing sheets and container loading plans (CBM calculations) Qualifications & Skills Required: Bachelor’s or Master degree in Supply Chain / International Business / Commerce / Engineering 1–2 years of experience in import-export, SCM, or merchant trade Strong knowledge of international trade compliance and documentation Proficiency in Microsoft Excel is mandatory Good communication skills in English; knowledge of Chinese is a plus Organized, analytical mindset, and able to multitask under pressure Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How would you rate yourself in Advance Excel? (5 being highest; 1 being lowest) Do you have understanding of international trade compliance and documentation? Current & Expected CTC? How soon can you join (In days)? Experience: Supply chain management: 1 year (Required) Work Location: In person

Supply Chain Executive

Gurgaon

1 - 2 years

INR 3.0 - 4.2 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a proactive and detail-oriented Supply Chain Executive to manage and coordinate international procurement, production tracking, merchant trade operations, and end-to-end import-export activities. The ideal candidate must possess strong Excel skills and a sound understanding of global trade practices, particularly in the manufacturing or machinery sector. Key Responsibilities: > Import-Export Process Management Coordinate import and export shipments with suppliers, forwarders, and customs agents Track and monitor shipments from origin to final delivery Ensure compliance with Incoterms (FOB, CIF, DDP, EXW) > Merchant Trade Handling Execute merchant trade orders by coordinating with overseas suppliers and customers Monitor trade documentation, payment terms, and dispatch schedules Ensure goods are shipped directly from origin to destination without passing through India > Production & Quality Coordination Follow up with factories for production timelines and ensure adherence to quality standards Assist in planning third-party inspections or internal QC checks Communicate non-conformance reports and corrective actions > Import-Export Documentation Prepare or verify documents: Proforma Invoice (PI), Commercial Invoice (CI), Packing List, COO, BL/AWB, etc. Maintain accurate and organized records of all trade transactions Liaise with customs agents for clearance and duty matters > Advanced Excel Reporting Create and manage trackers for PO, shipment status, inventory, costing Use Excel tools like VLOOKUP, Pivot Tables, Conditional Formatting to generate insights Assist with costing sheets and container loading plans (CBM calculations) Qualifications & Skills Required: Bachelor’s or Master degree in Supply Chain / International Business / Commerce / Engineering 1–2 years of experience in import-export, SCM, or merchant trade Strong knowledge of international trade compliance and documentation Proficiency in Microsoft Excel is mandatory Good communication skills in English; knowledge of Chinese is a plus Organized, analytical mindset, and able to multitask under pressure Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How would you rate yourself in Advance Excel? (5 being highest; 1 being lowest) Do you have understanding of international trade compliance and documentation? Current & Expected CTC? How soon can you join (In days)? Experience: Supply chain management: 1 year (Required) Work Location: In person

Junior Executive Assistant

haryana

0 - 4 years

INR Not disclosed

On-site

Full Time

Key Responsibilities: Provide comprehensive administrative support to executives, including scheduling meetings, managing calendars, and coordinating travel arrangements. Prepare and edit correspondence, reports, and presentations using MS Office Suite. Communicate effectively with internal teams and external stakeholders, ensuring clarity and professionalism in all interactions. Prioritize and manage multiple tasks effectively in a fast-paced environment. Assist in organizing company events and meetings, ensuring all logistics are handled smoothly. Requirements: Fresher with Good comms would be preferred. Strong written and verbal communication skills. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). Ability to multitask and prioritize effectively in a dynamic environment. Excellent organizational skills and attention to detail. Job Type: Full-time Schedule: Day shift Monday to Friday Application Question(s): How soon will you be able to join us The location for this position is the Gurgaon location only apply if you are comfortable with the location. How many years of relevant work experience do you have as an Executive Assistant Do you have experience in Google Sheets Current & Expected CTC Work Location: In person,

Title Process Co-ordinator

haryana

0 - 4 years

INR 7e-05 - 7e-05 Lacs P.A.

On-site

Full Time

As a Process Coordinator, you will play a critical role in managing and optimizing processes within our organization at Udhyog Vihar, Gurugram. Your responsibilities will include analyzing current workflows, identifying areas for enhancement, implementing changes, and monitoring outcomes to ensure efficiency and effectiveness. You will be tasked with assessing existing business processes to pinpoint inefficiencies and bottlenecks, and propose improvements to increase productivity and quality. Your role will involve designing new processes or refining existing ones, overseeing their implementation, and training staff as necessary. Monitoring and evaluating process performance metrics will be essential to track the impact of changes and identify further optimization opportunities. Documentation of processes, procedures, and best practices will be part of your responsibilities, ensuring consistency and facilitating knowledge sharing within the organization. Collaborating with stakeholders from various departments to gather input, communicate changes, and align with strategic objectives will be crucial. Your problem-solving skills will be put to the test in addressing any issues that arise during the implementation of process improvements. Compliance with regulations and standards, as well as risk management, will also fall under your purview to ensure processes meet requirements and mitigate potential risks. Your role will be instrumental in driving operational excellence and promoting a culture of continuous improvement within the organization. Requirements: - Bachelor's degree in any field - Minimum of 6 months of relevant work experience - Strong communication skills (Written & Verbal) - Pleasant personality Benefits: - Health insurance - Provident Fund Schedule: - Day shift, Monday to Friday Application Questions: - What is your current & expected CTC - How soon can you join us - How many years of work experience do you have - Are you comfortable with the budget of 25k for this role Education: Bachelor's (Preferred) Work Location: In person,

Process Coordinator

haryana

0 - 4 years

INR 7e-05 - 7e-05 Lacs P.A.

On-site

Full Time

The role of a Process Coordinator involves managing and optimizing processes within an organization. You will be responsible for analyzing current workflows, identifying areas for improvement, implementing changes, and monitoring outcomes to ensure efficiency and effectiveness. Your key responsibilities will include: - Conducting process analysis to identify inefficiencies and areas for improvement. - Designing and improving processes to enhance productivity, reduce costs, and improve quality. - Overseeing the implementation of process improvements, including training staff and coordinating cross-functional teams. - Monitoring process performance metrics to track the impact of changes and identify further optimization opportunities. - Documenting processes, procedures, and best practices to ensure consistency and facilitate knowledge sharing. - Collaborating with stakeholders to gather input, communicate changes, and align with strategic objectives. - Problem-solving to address issues during implementation, using analytical skills to find solutions. - Ensuring compliance with regulations and standards, and managing risks and compliance issues. Your role as a Process Coordinator is critical in driving operational excellence and promoting a culture of continuous improvement within the organization. Requirements: - Bachelor's degree in any field. - Minimum of 6 months of relevant work experience. - Strong communication skills (Written & Verbal). - Pleasant and professional personality. Benefits: - Health insurance - Provident Fund Schedule: - Full-time, day shift - Monday to Friday Application Questions: - What is your current & expected CTC - How soon can you join us - How many years of work experience do you have - Are you comfortable with the budget of 25k for this role Education: - Bachelor's degree preferred Work Location: Onsite, Udhyog Vihar, Gurugram Please note that this job is a full-time onsite position with a shift time from 10am to 6pm and a salary offered of up to 25k.,

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