QA Lead

About the Role

We are seeking a forward-thinking, adaptable, and visionary QA Lead. The ideal candidate will not only ensure exceptional quality across all deliverables but will also embrace new tools, technologies, and testing methodologies — including AI-driven solutions. This role requires someone with extensive experience in scaling QA processes for high-growth environments, strong leadership capabilities, and the ability to foster a culture of innovation, ownership, and continuous improvement.

Key Responsibilities:

• Lead, mentor, and inspire the QA team to consistently deliver high-quality releases.
• Establish, refine, and optimize QA processes, strategies, and best practices to match evolving business needs.
• Champion innovation by evaluating and adopting emerging QA tools, automation frameworks, and AI-based testing technologies.
• Collaborate closely with delivery, development, DevOps, and product teams to identify risks and ensure complete test coverage.
• Own QA planning, execution, defect management, and reporting for all projects.
• Develop and implement load, performance, and scalability testing strategies for large, complex systems.
• Drive automation initiatives for functional, regression, and performance testing of enterprise-grade applications.
• Troubleshoot, replicate, and debug issues by working closely with developers and product owners.
• Represent the QA function in client interactions, ensuring high satisfaction with QA deliverables.
• Cultivate a culture of accountability, flexibility, and quality ownership within the team.

Required Skills & Qualifications:

• 8+ years in software testing.
• Proven track record in scaling QA processes for enterprise-grade or rapidly growing environments.
• Deep understanding of QA methodologies (Agile/Scrum) and industry best practices.
• Strong expertise in automation testing (e.g., Selenium, Cypress, Playwright) and performance/load testing (e.g., JMeter, Gatling).
• Experience testing cloud-based, distributed, and multi-server architectures.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, stakeholder management, and client-facing skills.
• Proficiency in tools like JIRA, TestRail, Postman, Selenium & JMeter.
• Ability to lead, coach, and develop high-performing QA teams.
• Open mindset with the ability to quickly adapt to new tools, technologies, and approaches.

Preferred Qualifications:

• Bachelor’s degree in Engineering (BE/B.Tech) or related discipline.
• Professional QA certifications (e.g., ISTQB, CSTE).
• Exposure to AI-powered testing tools and advanced automation strategies.