QA & Implementation Specialist

Job Title: QA and Implementation Specialist
Experience: 3–4 Years

Key Responsibilities: Quality Assurance

• Design, develop, and execute test cases, scripts, and scenarios (manual or automated).
• Identify, report, and track bugs and issues to ensure high product quality.
• Collaborate with development teams to understand features and technical implementations.
• Conduct regression, integration, and performance testing.
• Maintain documentation of test results and QA processes.

Implementation & Client Onboarding

• Understand client requirements and customize product configurations accordingly.
• Support end-to-end implementation of software solutions for new clients.
• Conduct UAT (User Acceptance Testing) with clients and assist in feedback incorporation.
• Deliver training and demos to clients and internal teams.
• Ensure smooth handover to support/operations post-implementation.

Coordination & Communication

• Work closely with cross-functional teams (Product, Development, Support, Sales).
• Communicate effectively with clients to understand their challenges and provide solutions.
• Ensure timely delivery of implementation milestones and maintain client satisfaction.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3–4 years of combined experience in QA and/or implementation roles.
• Solid understanding of software testing life cycle (STLC) and implementation methodologies.
• Experience with bug tracking tools (e.g., JIRA, Bugzilla) and testing frameworks.
• Good client communication and presentation skills.
• Ability to manage multiple tasks and projects simultaneously.

Nice to Have:

• Experience with automation tools (e.g., Selenium, Postman).
• Familiarity with SQL and databases for test validation.
• Prior experience working in SaaS/enterprise product environments.

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Quality assurance: 3 years (Required)
• Implementation: 3 years (Required)
• Software testing: 3 years (Required)

Location:

• Mohali, Punjab (Required)

Work Location: In person