Posted:2 weeks ago| Platform:
Work from Office
Full Time
Responsibilities: 1. Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities. 2. Train staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff. 3. Addresses guest complaints and concerns, monitors guest feedback, and implements changes to improve customer satisfaction. 4. Planning and implementing capital improvements to the hotel, such as renovations, upgrades or expansions. 5. Manage inventory to meet financial goals and provide leadership to hotel staff members when required. 6. Create a memorable customer experience by delivering on guest expectations while exceeding them. Eligibility: 1) 1-3 years of property experience 2) At least 1 year in a supervisory or management role 3) Detail-oriented and strong communication skills
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