Project & Success Manager

Company Description

Nessfi Tech Pvt. Ltd. is an IT services providing company that works diligently and passionately to deliver world-class IT services and solutions. Our goal is to leverage technology to drive business success for our clients.

Role Description

This is a full-time on-site role for a Project & Success Manager located in Sahibzada Ajit Singh Nagar. The Project & Success Manager will oversee project planning, execution, and delivery, ensuring that projects meet client expectations and deadlines. Responsibilities include managing project resources, tracking project progress, coordinating with stakeholders, ensuring project deliverables are met, and resolving any issues that may arise during project execution.

Qualifications and Skills required:

• 3+ years of experience in managing website and mobile app development projects.
• Strong understanding of SEO principles and performance metrics.
• Familiarity with WordPress, Shopify, React Native, Flutter, and other common tech stacks.
• Proficiency in project management tools like Jira, Trello, Asana, or Monday.com.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving ability.
  

Key responsibilities:

• Manage end-to-end delivery of website and mobile app development projects using Agile or hybrid methodologies.
• Create and maintain project plans, timelines, budgets, and resource allocations.
• Coordinate with cross-functional teams including designers, developers, QA, and content writers.
• Monitor project progress and address issues or bottlenecks proactively.
• Ensure deliverables meet quality standards and client expectations.
  

Client Success and Communication:

• Serve as the primary point of contact for clients during project execution.
• Facilitate regular check-ins, meetings, demos, and progress updates with clients.
• Understand client goals, translate them into actionable plans, and align internal teams accordingly.
• Build long-term relationships with clients, leading to renewals, referrals, and upsells.
  

SEO Oversight:

• Coordinate SEO audits, strategy development, and ongoing campaigns with the digital marketing team.
• Understand and interpret SEO KPIs (e.g., organic traffic, keyword rankings, conversions).
• Communicate SEO progress and impact clearly to clients and suggest improvements when needed.