Project Manager

Role & responsibilities

• To resolve day-to-day production support issues for a number of distributed applications that supports business
• Change request including of negotiations, definition of scope of deliveries & other commercial terms & conditions, ordering & acceptance of deliveries
• To ensure that the issues/ service requests are closed within the TAT to the satisfaction of requester
• To provide business solutions
• Incident and problem management
• To update key control systems according to procedure and in a timely manner
• To create and update \"run book\" documentation for the supported applications as required
• To participate and perform UAT/SIT
• To plan and execute DR drills for the business applications
• To able to prepare, execute and monitor SOPs
• Vendor liaison & SLA management

Preferred candidate profile

LMS Applications preferably Pennant.

• Web based applications / middleware/integration
• Application server like oracle IAS, Websphere, IIS, Apache tomcat.
• Databases like Oracle, MS SQL, MY SQL, Postgres (preferred)
• Excellent proven problem-solving skills
• Project Management
• BFSI functional domain knowledge, business process study & analysis, solutions design, projects definition, Execution & implementation
• Technical knowledge & experience of  core functional modules LMS (preferred Pennant), middleware and integration through API.
• Ability to lead the team
• Good interpersonal and customer-facing skills
• Strong written communication skills
• Flexible, co-operative and resilient
• Able to work effectively under pressure and frequently changing priorities
• Adherence to audit, process & compliance.