Project Manager

The PM role is an integral part of the Divisional IMO Team and GCoE Change Team, which provides a range of important services to its Business including project/program management, Organisational Change, business analysis, and portfolio governance. Joining this team offers excellent opportunities for development, growth, and career progression.

The role is accountable to both Divisional and GCoE Business Leaders, Onshore Divisional Managers, involving regular and ad-hoc activities as required, while closely collaborating with other Project team members (both onshore and offshore). You should possess some knowledge of change, risk, or project management within an organization and have a strong interest in using project management applications and the Microsoft Office suite.

You will be able to work independently within agreed timelines, escalating problems and issues, and researching potential solutions for discussion and resolution. A keen eye for detail and accuracy is essential, and you should enjoy working on a variety of activities related to mergers and integrations.

You should be willing to work in a virtual team across multiple locations and enjoy interacting with different stakeholders across the organization.  Familiarity with project management applications and the Microsoft Office suite is required.  Especially experience in using PowerPoint to create reports and dashboards that summarize management information for different audiences is important. While less critical, knowledge of reporting tools such as Power BI and other project-based tools like MS Visio would be beneficial for future work.

What the role will involve:

• Managing the inception and initiation of projects in accordance with the GCoE Change agenda and M&A Framework, defining project approach, resource requirements and estimating project delivery timelines and cost

• Defining and agreeing project scope, deliverables, timescale, quality, cost and benefits to ensure the business case can be articulated, understood and agreed

• Defining, establishing and managing project structure, roles and teams to ensure efficient and effective project delivery

• Planning, managing, monitoring and reporting on the work of (sometimes disparate) project teams to deliver the outputs to the agreed timescale, quality and cost criteria

• Producing RAID logs and managing mitigation activities, including ongoing risk assessment

• Working with key Business stakeholders across multiple geographies in order to clarify project outputs, and timescale, quality and cost criteria; build sustainable relationships to enable the achievement of project objectives

• Providing leadership, direction and coaching to the project team

• Working with Information Technology / external application vendors to include their costs, activities and deliverables within the overall project scope and approach, providing challenge and support to ensure technology related outcomes are achieved

• Creating high level and detailed documents, using a mixture of pictorial and written means (within PowerPoint / Word) in order to effectively communicate with the project team, peers and stakeholders (including Executives and senior managers)

• Assisting the GCoE Business Leaders, Operations team, and wider teams to support the GCoE change agenda, including taking ownership of specific activities identified during organisational strategic leadership meetings.

• Proactively stay informed about industry trends and best practices to provide thought leadership in building a high-performing Change team aligned with the GCoE's strategic objectives.

• Support the broader Change Community by sharing insights and learnings relevant to Gallagher and the insurance industry, ensuring projects and change initiatives are set up for success.

 Complying with the Gallagher Professional Standards Manual in accordance with statutory requirements for the role with specific attention, but not limited to, managing client and other sensitive data, Whistle Blowing, Treating Customers Fairly.

Qualifications:

• Educated to degree level or equivalent desired  

• Project Management PMP, Prince 2 or MSP certification desired 

Technical Knowledge

• Extensive project management experience and demonstrates a very good understanding of project management techniques across Waterfall and Agile lifecycles

• Excellent knowledge of business improvement and change management methodologies

• Proficient knowledge of MS Office software including Visio, Excel, Word, Powerpoint

• Insurance / Financial Services experience essential.

• Good understanding of underlying legal principles and practices relating to risk in the insurance industry

• Excellent knowledge of general insurance (London Market / Lloyds and Industry) products and services, and in particular detailed understanding of legal / regulatory / risk principles and practices relating to the insurance industry.