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Project Manager, Service

5 - 10 years

9 - 13 Lacs

Posted:1 month ago| Platform: Naukri logo

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Full Time

Job Description

About The Role #body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{color:rgb(0,0,0) !important;}#body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{background:rgba(230,231,232,1.0) !important;} Project Manager Job Location (Short): Hyderabad, India Workplace Type: Hybrid Business Unit: ALI Req Id: 1499 .buttontextb0d7f9bdde9da229 a{ border1px solid transparent; } .buttontextb0d7f9bdde9da229 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Responsibilities Act as a customer advocate during SaaS delivery Define, analyse, strategize customer requirements and drive for results. Coordinate with cross functional teams/resources towards customer success Manage priorities across downstream teams Maintain / adapt dynamic process improvements along with a mindset for continual learning. Translate business goals and requests into executable requirements. Introduce and train customer administrators on SaaS user provisioning and functionalities. Typically oversees scope, schedules, and budgets to ensure stakeholder goal attainment. Identify project objectives, drive and communicate decision to meet stakeholders expectations. Education / Qualifications Masters or Bachelors degree in Engineering or Technology, majoring in Computer Science or Information Science 5+ years of general technical experience 2+ years of managing or coordinating technical projects. Excellent PowerPoint and Excel mastery Technical or Project Management Certifications Ability to manage and direct Customer Communications Experience with service management tools such as Salesforce Experience with Change management processes. Experience with project management tools such as Azure DevOps Experience with Cloud platforms is a huge plus. Basic/Intermediate understanding of server administration/Cloud operations. Preferred Knowledge/Skills (as Senior Leader): Excellent communication and presentation skills with a proven track record of presenting to and influencing senior management PMP (Project Management Professional) certification is a big plus. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous ensuring a scalable, sustainable future.Hexagon (Nasdaq StockholmHEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at?hexagon.com?and follow us?@HexagonAB. Hexagons R&D Centre in India Hexagons R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions.Hexagons R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagons products. R&D India MAKES THINGS INTELLIGENT Asset Lifecycle Intelligence Produces insights across the asset lifecycle to design, construct, and operate more profitable, safe, and sustainable industrial facilities. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcomeas an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here..buttontext1c1d8f096aaf95bf a{ border1px solid transparent; } .buttontext1c1d8f096aaf95bf a:focus{ border1px dashed #0097ba !important; outlinenone !important; } #body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{color:rgb(0,0,0) !important;}#body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{background:rgba(230,231,232,1.0) !important;}

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