Project Manager Job

Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire UiPath Professionals in the following areas : Should have 13-15 years of experience in Service Delivery Management Minimum 5 years of experience in managing maintenance and support services Should have strong understanding of ITIL concepts (ITIL certification is preferred) Strong experience in incident management, service request fulfilment, problem management and knowledge management are expected 2+ years of experience in managing RPA services Need to set up the support team, support model, shift plan and service delivery processes Should monitor and track the day-to-day services and deliverables Ensure process compliance, SLA adherence and higher customer/end-user satisfaction Implement suitable tools and best practices Bring in continual service improvement and achieve effort optimization Periodic status reporting along with all agreed metrics and SLAs At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Show more Show less