At
TripleDart
, we are a full-service inbound go-to-market (GTM) agency dedicated to B2B SaaS brands
. With a carefully curated portfolio of 100+ VC-backed B2B SaaS clients
, we deliver exceptional results tailored to the unique needs of each client.
As a
Project Manager
in our Paid Media
department, you will play a key role in driving the success of client campaigns. This position requires excellent attention to detail, a proactive approach, and the ability to take initiative. You will be responsible for ensuring smooth client experiences, enhancing internal workflows, and promoting seamless collaboration across teams.
This is an exciting opportunity to sharpen your project management skills within the fast-paced and evolving field of digital marketing. Even if you re starting with a basic understanding, this role will provide ample scope for growth and learning in a supportive environment.
What You ll Do
Client Onboarding
Lead the client onboarding process, ensuring all necessary resources, requirements, and expectations are clearly outlined and provided to the project team.
Facilitate a seamless transition from onboarding to project execution, setting the stage for successful collaboration.
Project Planning
Develop and maintain detailed project plans, timelines, and budgets to guide campaign execution.
Oversee the end-to-end execution of paid media campaigns, ensuring they meet objectives and deadlines.
Cross-Functional Collaboration
Foster effective communication and collaboration across teams, including copywriting, creative, and other internal departments.
Act as the central point of coordination to ensure alignment and timely delivery of tasks.
Process Improvement & Resource Management
Utilize
ClickUp
to organize and streamline project workflows for effective task management and progress tracking. Continuously identify opportunities to improve operational processes, enhancing efficiency and productivity.
Develop and implement standard operating procedures (SOPs) to ensure consistency and excellence across campaigns.
Efficiently allocate resources to balance team capacity while maintaining high-quality deliverables.
Client Communication
Serve as the primary point of contact for clients, providing regular updates, addressing concerns, and nurturing strong relationships.
Proactively manage and resolve client issues, ensuring adherence to Level 1 (L1) issue resolution protocols.
Build trust and confidence by consistently delivering solutions and maintaining excellent client satisfaction.
What We re Looking For
Experience & Expertise
- Bachelor s or Master s degree in Business Management, Marketing, or related fields
- 2+ years of experience in client servicing, client success, account management, or project management roles in a marketing agency
- Strong familiarity with
ClickUp
or other project management tools - A basic understanding of Paid Marketing or SaaS Marketing is a plus
- Experience with
building and optimizing workflows using AI tools
(e.g., Zapier, Notion AI, ChatGPT, Make, or other automation platforms) is highly desirable
Skills That Set You Apart
-
Analytical:
Identify opportunities to enhance processes, implement improvements, and ensure scalability for sustainable growth -
AI-First Thinker:
Comfortable integrating AI tools into daily workflows to drive automation, efficiency, and innovation -
Adaptable:
Thrive in a fast-paced startup environment with the ability to pivot strategies quickly -
Innovative:
Excited to test new ideas and explore unconventional methods for better outcomes -
Collaborative Problem-Solver:
Skilled at working cross-functionally to ensure timely execution of campaigns -
Excellent Communicator:
Confident in communicating with both internal and external stakeholders and ensuring smooth project operations
Why Join TripleDart
-
Transparency:
We believe in open communication, whether it s about OKRs or financial decisions -
Growth Opportunities:
Work with the best SaaS companies and become a true industry expert -
Benefits:
Company-paid health insurance, competitive compensation with incentives, and more -
Culture:
A dynamic startup environment with immense learning potential - Ready to make a difference for top-tier SaaS brandsJoin us at TripleDart and grow with the leaders in performance marketing!