Project Delivery Specialist

Job Title : Project Delivery Specialist

Location:

flawless execution of service requests (SRs)

Key Responsibilities

• Coordinate activities, resources, equipment, and information to ensure seamless SR and project execution.
• Liaise with clients to identify, define, and document requirements, scope, and objectives.
• Ensure that client needs are effectively met as the SR or project progresses.
• Assist in preparing project schedules, timelines, and deliverable plans.
• Monitor and track SR and project progress, proactively identifying and resolving issues.
• Serve as the primary point of contact, ensuring clear and consistent communication with customers and internal stakeholders.
• Utilize E& systems and tools to manage and monitor service requests and project delivery.
• Prepare and manage all necessary documentation, including legal and contractual paperwork.
• Generate progress reports and escalate issues or risks to management as required.
  

Experience

Requirements & Qualifications

• Minimum 3+ years of experience in project management or service delivery in a related field.
• Prior experience collaborating with senior managers for service delivery and project execution.
  

Skills

• Strong understanding of project management processes and delivery frameworks.
• Excellent client-facing, written, and verbal communication skills.
• Strong organizational and multitasking abilities with keen attention to detail.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Ability to work under pressure and manage multiple priorities effectively.