Posted:3 months ago|
Platform:
Work from Office
Full Time
Job description Role & responsibilities Project Planning & Coordination: Assist in defining project scope, objectives, and deliverables. Develop detailed project schedules, track progress, and report status updates. Ensure projects align with ITIL service management best practices. Stakeholder Communication & Reporting: Maintain effective communication with stakeholders, vendors, and internal teams. Facilitate project meetings, including status updates, risk reviews, and post-mortem discussions. Prepare reports using project management tools like MS Project, JIRA, and ServiceNow. ITIL & Service Management: Ensure adherence to ITIL processes for Incident, Problem, Change, and Service Request Management . Collaborate with IT service teams to maintain operational efficiency. Document lessons learned and improve processes based on ITIL principles. Risk & Issue Management: Identify project risks and dependencies, proactively mitigating potential blockers. Pmp, Change Management, Sd Wan, Itil
Rarr Technologies
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