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Project Coordinator - Chat Process Account and Billing

Project Coordinator - Chat Process Account and Billing

Prodapt

5 - 10 years

4 - 6 Lacs

chennai

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

chat billing communication support empathy management coaching mentoring persuasion

Work Mode

On-site

Job Type

Full Time

Job Description

Overview:
We are looking for Project Coordinators with strong communication and sales skills to join our customer Chat Support Team. Responsibilities:
Role: Chat Process - Project Coordinator
Location: Thoraipakkam, Chennai
Type: Full-time, Immediate Joining
Responsibilities:
Handle customer queries via chat with professionalism and empathy Promote and upsell products/services wherever applicable Ensure high-quality customer experience with timely responses Achieve sales and support targets. Team management, coaching, mentoring, preparing WBR, Client handling. Requirements:
Requirements:
Graduate in any stream Excellent written communication skills (English proficiency required) Strong persuasion & sales aptitude Ability to multitask and work in a fast-paced environment Minimum 5 to 10 years of prior experience in sales/chat support. Telecom Billing is preferred.

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Project Coordinator - Chat Process Account and Billing