Program Officer

Job Description

The organization seeks self-driven and detail-oriented Program Officers to support its health system strengthening and AI solution deployment initiatives at the state and district levels. The role involves providing technical assistance, coordinating with government and health stakeholders to deploy AI and digital health solutions within public health systems, focusing on improving primary healthcare access, quality, and efficiency in underserved communities. ROLES AND RESPONSIBILITIES Maintain regular communication with government officials for smooth project management and timely reporting. Conduct training programs to enhance digital literacy and technical skills for effective AI utilization. Collaborate with state leads and provide technical support to NHM in implementing the AI solutions, aligned with local needs. Contribute to establishing innovative ecosystems for scalable healthcare solutions, ensuring continuity of care. Develop and manage annual work plans, track progress, and support project implementation. Collaborate with the Monitoring, Evaluation, and Learning (MEL) team to track indicators and deliverables. AI Solutions Deployment: Stakeholder Engagement: Collaborate with stakeholders to assess needs and foster a supportive AI implementation environment. Capacity Building: Conduct facilitate workshops/trainings to enhance healthcare providers skills in AI applications. End-to-End Management: Manage AI deployment from planning through execution and evaluation. Hands-On Support and Troubleshooting: Provide direct support and troubleshoot challenges during AI use. Coordinate with internal staff and consultants for effective project implementation. Liaise with national and state officials for seamless program management and timely response to requests. Advocate effectively with stakeholders to support large-scale operations. Represent the organization at relevant forums. Willing to travel within the state or nationally as required (up to 30% of the time). Document project outcomes, successes, challenges, and lessons learned. Perform additional duties as assigned by the supervisor." REQUIREMENTS Deep understanding of ground realities and implementation challenges in Comprehensive Primary Health Care including NCD, IDSP, CPHC, and Quality of Care. Prior experience in MNCH and TB-HIV programs is advantageous. Knowledge of Health Systems: Strong understanding of the Indian healthcare landscape, especially the Ayushman Bharat initiative and National Health Mission (NHM) strategies. Basic understanding of digital health applications: Familiarity with digital health technologies in health programs, including capacity-building efforts for healthcare personnel.