Program Manager

What youll be doing:

• Partner Relationship Management:

  Serve as the primary point of contact for existing partners, building and nurturing long-term relationships to drive engagement and satisfaction.

• Planning and Forecasting

  : Create MOP, AOP for Revenue and growth along while managing the PnL.

• Channel Account Growth:

  Develop and implement strategies to expand revenue opportunities within existing partners by driving adoption of Vahan’s products and services, and help grow Partner P&L.

• Retention & Success:

  Monitor partner performance, ensuring high retention rates and successful delivery of services that meet client goals and expectations.

• Churn Management:

  Identify potential churn risks early and work proactively to resolve issues, ensuring client satisfaction and long-term partnerships.

• Data & Insights:

  Provide partners with actionable insights to help optimize their operations and ensure they maximize value from Vahan’s services.

• Collaborate with Internal Teams:

  Work closely with the sales, product, and operations teams to align client needs with Vahan’s offerings and ensure seamless service delivery.

You’ll thrive in this role if you:

• Have 3+ years of experience in Program account management, customer success, or client-facing roles, preferably in a B2B environment.
• Possess excellent relationship-building skills with a track record of growing accounts and delivering business value.
• Are comfortable analyzing data and providing insights to drive success.
• Have strong communication skills, both written and verbal, to effectively manage client expectations and deliver solutions.
• Can work cross-functionally with sales, product, and operations teams to align on client needs and drive results.
• Strong Team handling experience.

At Vahan, you’ll have the opportunity to make a real impact in a sector that touches millions of lives. We’re committed to not only advancing the livelihoods of our workforce but also, in taking care of the people who make this mission possible.

Here’s what we offer:

• Unlimited PTO:

  Trust and flexibility to manage your time in the way that works best for you.

• Comprehensive Medical Insurance:

  We’ve got you covered with plans designed to support you and your loved ones.

• Monthly Wellness Leaves:

  Regular time off to recharge and focus on what matters most.

• Competitive Pay:

  Your contributions are recognized and rewarded with a compensation package that reflects your impact.

Join us, and be part of something bigger—where your work drives real, positive change in the world.