Program Manager

About Role

We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productization, and leveraging Gen AI technologies to streamline business operations.

Key Qualifications:

• B. Tech in Computer Science
• Minimum of 2 years of experience in managing and optimizing heavy operations.
• Deep experience in automation to reduce manual intervention and improve scalability.
• Exposure to productization of internal tools and systems.
• Hands-on understanding and application of Gen AI technologies in business processes.
• Strong Exposure in Tech Background

Key Responsibilities: -

• Operational Excellence & Scale:
• Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains.
• Automation & Process Optimization:
• Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows.
• GenAI Integration & Enablement:
• Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed.
• Productisation of Internal Solutions:
• Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies.
• Cross-functional Collaboration:
• Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery.
• Data-Driven Operations Management:
• Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions.

Preferred Technical Skills: -

• Proficient in Python, SQL, APIs, and scripting for automation.
• Experience with AI/Gen AI platforms such as Open AI, LangChain, or similar frameworks.
• Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau.
• If this sounds like you, we would love to connect and explore the opportunity further.
  

Work Location - Nxtwave Disruptive Technologies , Hyderabad (WFO)

Shift Timings - 10 AM - 7 PM