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Tvs Credit Services Ltd
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Program Manager - Cross Sell

Program Manager - Cross Sell

Tvs Credit Services Ltd

8 - 12 years

|

3 - 5 Lacs

chennai tamil nadu india

Posted:10 hours ago| Platform: Foundit logo

Apply

Skills Required

program management cross-functional collaboration kpi monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Plan, coordinate, and manage
multiple programs and initiatives
across channels in alignment with business strategy.
Leverage
data and analytics
to assess performance, identify trends, and drive continuous improvements.
Develop and maintain
dashboards, KPIs, and reports
to monitor program health and communicate updates to management.
Identify risks proactively and implement
mitigation plans
to ensure on-time and effective execution of programs.
Optimize
resource allocation, process flows, and timelines
to improve program delivery efficiency.
Design and deploy
contests, campaigns, and rewards & recognition
(R&R) incentive schemes for various teams.
Liaise with cross-functional teams
Credit, Risk, Finance, Marketing, Sales, Customer Experience, and Operations
on both strategic and operational fronts.
Execute projects aimed at
customer experience enhancement, process improvement
, and
vendor empanelment
.
Monitor
team performance
, ensuring alignment with targets and organizational objectives.

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Tvs Credit Services Ltd

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