Job
Description
Overview: As Program Management Lead within our Technology Solutions Group (TSG), you will support the Senior Director of Portfolio, Planning and Program Governance by providing cross-portfolio delivery insight, driving alignment across scrum teams, and enabling the consistent delivery of high-priority initiatives. You will focus on enhancing the TSG Operations, which include delivery visibility, supporting governance and portfolio planning, and facilitating coordination across multiple product and engineering teams. Primary Responsibility: Portfolio Planning and Reporting Support the Senior Director driving strategic portfolio planning by collaborating with Product and Engineering stakeholders to compile and maintain consolidated release calendars and delivery health metrics for scrum teams. Establish and maintain reporting frameworks by trackingprogress toward portfolio health and escalate risks or misalignments to leadership and other stakeholders. Lead program reporting and governance cadence by contributing to the creation and ongoing maintenance of executive-level dashboards summarizing portfolio delivery status enabling data-driven decision-making. Cross-Program Coordination Monitor and document cross-team dependencies, resourcing considerations, and risk indicators, escalating to team-level Delivery Leads or Engineering Managers as needed. Support portfolio-wide calendar planning and long-term roadmap alignment across teams. Help surface systemic delivery impediments and support broader process improvement efforts led by the Senior Director. Build strong relationships with Delivery Leads, Product Owners and Engineering leads who you will work closely with and whose projects you will represent. Governance and Agile Delivery Standards Support teams in aligning delivery practices with agile standards, audit readiness, organizational policies and program management guidelines to enhance delivery speed, quality and collaboration. Co-ordinate with Delivery Leads, Product Owners and Engineering leads to ensure delivery plans are captured accurately and in a consistent format. Assist in preparing documentation for audit readiness, compliance checks, and leadership review sessions. Stakeholder Communication Proactively coordinate communication across multiple teams to align stakeholder expectations and surface risks early. Act as a central point of contact for providing updates to the Senior Director and ensuring delivery signals flow effectively upward and across teams. Support effective stakeholder engagement by helping teams clarify scope, identify risks, and communicate delivery status clearly. BASIC QUALIFICATIONS Bachelor's degree in Computer Science, Engineering or a related field Minimum of 8 years of experience supporting agile software delivery, product lifecycle planning, or cross-functional operations in complex environments. Demonstrated success managing dependencies and cross-team coordination in fast-paced, global organizations. PREFERRED QUALIFICATIONS Experience working with distributed software engineering teams, particularly in high-growth or high-change environments. Strong understanding of product and engineering practices including CI/CD, release planning, and iterative development. Exceptional analytical and problem-solving skills, with the ability to connect high-level goals to detailed plans. Strong communication and influence skillsable to build trust and align stakeholders on shared outcomes. Results-oriented, self-starter with a mindset of ownership and continuous improvement.
