Professional Services Specialist ( Pune + 201018 )

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

This role sits within Amdocs Global Delivery Openet unit, whose purpose is to ensure Amdocs
customers’ current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state of the art solutions, which support our customer’s successful transition to the world of 5G connectivity.

What will your job look like?

As a Lead Engineer, you will be an expert in our product, responsible for managing its
deployment from start to finish. This role requires direct interaction with customers, guiding them on how our product can be tailored to meet their unique business needs. You will leverage the product’s capabilities to create optimally customized solution designs, including end code and configurations. This role is crucial in ensuring that our solutions are aligned with customer needs and contribute significantly to their success.

All you need is...

• • Analyze business requirements, perform impact assessments and effort estimations.
  • Collaborate with architects to perform scope breakdowns.
  • Support the design process via backlog management and guide towards definition of ready.
2

• • Design, develop, debug, and maintain software customizations. Ensure code is well-designed,
maintainable, scalable, and supportable.

• • Lead defect handling in a solution and provide technical input to project status
  • Collaborate with teams, participate in code reviews, and resolve interfacing issues.
  • Lead discussions related to the product and build relationships with internal teams
  • Have a proven track record of delivering complex integration project to multiple customers.
  • Experience working with high performance real time multi-threaded microservices
  • Practical exposure to Java, DevOps pipelines and Kubernetes.
  • Working knowledge of TCP/IP and HTTP protocols.
  • Structured programming experience: course work plus commercial, with advanced
experience in for example Java.

• • Possess a relevant degree in computer science or software engineering and demonstrate a
curiosity to learn more.
We would love it if you had:
• • Various year’s commercial experience within a telecommunication environment.
  • Working experience in the charging or policy telecom domain.
  • An ability to influence key stakeholders and get buy in on technical decisions
  • A positive, solution-focused attitude and you aren’t afraid of a challenge
  • Practical experience with genAI, code assistants to supporting your daily tasks
  • Exposure to Diameter
  • Understand architecture patterns in Geo-redundancy, Failover, Failure, Robustness handling

Why you will love this job:

hy you will love this job?

• You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you!
• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field