Product/Material Compliance Coordinator

Position:

Scope and purpose:

Manage customer requests regarding substance requirements such as RoHS, REACH, Conflict Minerals, Customer specific requests, etc. as well as IMDS requirements. Administrate and manage substance requests to Boyd's suppliers in order to meet and respond to the customer requests in the above areas and manage and build up an up-to-date database for timely response.

The role will cover assignments in all market segments. Communication and cooperation with Boyd sites and suppliers all over the world is expected.

Location: Chennai

Timings: 2:00 PM to 11:00 PM

Exp: 5-8 yrs

Areas of Responsibility

• Review the received customer requests regarding substance requirements and make sure what the valid requirements are (RoHS; REACH, IMDS, Conflict Minerals, Customer specific requests, etc.) and that required input data from the site contact is complete.
• Control the part in questions in regard to the valid requirements (RoHS, REACH, Conflict Minerals, IMDS, etc.)
• If data is missing contact the suppliers involved to receive the required substance information
• Fill out either the customer format or the Boyd format for response to the customer
• Respond to the customer as well as the involved manufacturing site sending the documents with the required information.
• Manage the data base of SGS reports making sure these are up to date and available to required internal and externa parties
• Manage IMDS database entries and updates
• Ensure compliance with CBAM
• Keep update on changes in restrictions for regulations such as but not limited to RoHS, REACH, Conflict Minerals.
• Support the development and implementation of ESG and sustainability initiatives.
• Keep track of requests answered
• Work with each site on defining clear work instructions between this role and each site

Communication

As the position links to several different departments, individuals and customers who are dependent on each other for project success, it is critical that communication internally and externally is professional and representative of Boyds overall policies. Communication needs to be clear, documented and to the point to avoid misunderstandings and incorrect assumptions. Good communication skills in English is required as well as the ability to work independently.

Authority

• Manage the needs for restricted substances related to various legal requirements as well as customer needs
• Work with the sites to make sure there is an efficient process that works for all parties

Competences: knowledge, skills and attitude

• Good administrative skills
• Technical or Engineering degree or experience is a benefit
• Experience of working with RoHS, REACH, Conflict Minerals, etc. is a benefit
• Track record in delivering tasks on time
• Fluent English is a must, other languages are an asset
• IT-literate: MS Office, Internet, mail

• Customer focus:

  Is concerned with helping and serving others. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information regarding their requirements, needs and expectations; uses their feedback for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective working relationships with customers and gains their trust and respect.

• Accountability

  : Takes ownership of customers' requirements by always delivering what is promised on time and to the quality standards agreed; takes ownership for actions and contributes to team objectives; all of which affect customer satisfaction.

• Self-confidence

  : expresses belief in one's ability to accomplish a task and select an effective approach to a task or problem. This includes confidence in one's own ability expressed in increasingly challenging circumstances, confidence in one's own decisions or opinions, and the ability to handle failures constructively.

• Time management

  : Effectively manages time as a resource; gives balanced attention to appropriate long and short term priorities and works efficiently.

• Drive for results

  : can be counted on to exceed goals and standards consistently; is one of the top performers. Sets challenging goals and puts a top priority on getting results and expanding profitability. Conveys a sense of urgency and drives issues to closure. Persists in the face of obstacles.

• Relationship building (networking

  ): Acts to develop and maintain a network of contacts, both inside and outside one's own organization, with people who may be able to supply information, assistance, or support for work-related goals. This includes efforts to build or maintain friendly relationships with people who are, or might someday be, useful in achieving work-related goals.