Production Readiness Manager

Workday Inc

4 - 9 years

11 - 15 Lacs

pune

Posted:4 hours ago| Platform:

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Skills Required

computer science crisis management payroll change management mis analytical consulting performance testing account management product support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical competence and continuous interest in Workday products
Ability to demonstrate knowledge of Workdays technical architecture
Ability to use indirect influence and successfully engage with Senior Leadership, Technical, and Functional staff to overcome challenges and drive issues to resolution
Outstanding time management and prioritization skills
Hyper-attention to detail
A holistic approach to guiding customers and partners through the Workday performance methodology, proactively identifying and resolving performance issues, and decreasing deployment risks
Ability to thrive with ambiguity and manage challenges in a fast-paced environment
Pride in producing quality results!

Basic Qualifications

Bachelor s degree in Technical Area (Computer Science, MIS) or equivalent technical work experience and acumen

Production Readiness Manager

4+ years of experience in product support, customer success, account management or consulting for a complex B2B enterprise software solution with a solid grasp of underlying technologies
4+ years of experience successfully implementing or managing a complex SaaS solution and working with large enterprise accounts

Senior Production Readiness Manager

7+ years of experience in product support, customer success, account management or consulting for a complex B2B enterprise software solution with a solid grasp of underlying technologies
7+ years of experience successfully implementing or managing a complex SaaS solution and working with large enterprise accounts

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