Production Officer – Packing

Key Responsibilities

• 1. Production Management
• Manage daily packing operations and ensure timely production as per plans.
• Verify allocation, working condition of machines, and adherence to quality systems and food safety norms (general hygiene, display boards, pack photo displays, etc.).
• Support operators in resolving online issues during production.
• Review and match S&F Transfer Challan with mixing tonnage reports.
• Prepare production, downtime, and labor reports.
• In case of production plan changes or machine breakdowns, adjust machine settings, plan material changes, and issue revised instructions to operators.
• Coordinate with stores for coding studs, especially for promotional stocks.
• 2. Quality Control
• Conduct visual inspections of biscuit quality and random checks on packed product quality (sealing, coding, paneling, biscuit breakage).
• Make decisions regarding acceptance/rejection of biscuits, rectification, recycling, and workforce allocation.
• Handle non-conforming products and wrapping materials according to scrap guidelines.
• Ensure packed biscuits meet quality standards and production plans.
• 3. Equipment Maintenance
• Identify methods for repairs and guide fitters in executing repairs.
• Verify machine working conditions post-repair and ensure minimal downtime.
• Maintain detailed shift activity logs to track breakdowns and resolutions.
• 4. Process Improvement & Compliance
• Act as Factory Coordinator in MR (Management Review) meetings, identify issues, and develop corrective action plans.
• Conduct FSMS (Food Safety Management System) audits, facilitate closure of non-conformities, and participate in final certification audits.
• Organize FSMS training sessions for employees to ensure compliance with quality standards.
• 5. Supply Chain Planning & Development
• Handle customer complaints by identifying root causes, executing corrective actions, and reporting outcomes.
• Participate in internal meetings (FCC, Quality, Production, Communication) and contribute to performance reviews and reporting.
• Set KRAs (Key Result Areas) and conduct regular feedback sessions with team members.
• Recommend learning and development initiatives for employees to HR.
• Support equipment and process upgradation through trials and learning operating parameters.
• Participate in policy-making by reporting misconducts and supporting disciplinary inquiries.
  

Skills And Competencies Required

• Strong knowledge of manufacturing, packing processes, and food safety standards (GMP, FSMS).
• Problem-solving skills for handling breakdowns and customer complaints.
• Ability to lead small teams and coordinate cross-functional activities.
• Good analytical and reporting skills.
• Continuous improvement mindset.