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2 - 6 years
7 - 12 Lacs
Pune
Work from Office
About The Role : Job TitleService Management Analyst Corporate TitleAssociate LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. The primary application to support is Automic job scheduler and automation engine. The Service Management Analyst acts as a h...
Posted 4 months ago
4.0 - 9.0 years
10 - 20 Lacs
noida
Hybrid
Application log/ production issues analysis, documentation, splunk queries (RegEx Expression), SQL Queries. Exposure to Python is a plus. Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as the primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.
Posted Date not available
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