The Production & Order Manager is responsible for managing complete jewellery orders from order confirmation to final production and dispatch. This role ensures smooth coordination between order processing, production planning, quality control, and timely delivery.

Key Responsibilities

Receive, review, and confirm jewellery orders (design, size, metal, stone, quantity)
Prepare order sheets and production instructions
Plan and manage daily and monthly production schedules
Coordinate with CAD, casting, setting, polishing, and finishing teams
Monitor production progress and track work-in-progress (WIP)
Ensure quality checks at every production stage
Handle order changes, priority orders, and urgent deliveries
Coordinate with QC and dispatch teams before shipment
Maintain accurate records of orders (pending, in-process, completed)
Control material usage and reduce wastage and rework
Resolve production or order-related issues promptly
Communicate order status with sales / e-commerce / export teams
Ensure timely delivery as per committed timelines

Required Skills & Qualifications

Experience in jewellery manufacturing and order management
Strong knowledge of jewellery production processes
Excellent coordination and communication skills
High attention to detail and time management
Ability to handle pressure and multiple orders
Basic computer knowledge (Excel / ERP preferred)

Preferred Experience

Experience in gold / silver / diamond or lab-grown diamond jewellery
Factory or workshop management experience

Job Types: Full-time, Permanent

Pay: ₹19,365.24 - ₹76,455.84 per month

Work Location: In person

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