Production Infrastructure Manager

Production Infrastructure Manager

Junior Experience - 11-17 Yrs

Job Location - CommerZone, Yerwada, Pune

Work Mode - Work from Office

Shifts - General Shift

Work days - 5 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days

Interview Process -

1) Screening

2) Virtual L1 interview

3) Managerial Round Face to Face at Pune Office

4) HR Discussion

Job Description

Job Summary:

The Production Infrastructure Manager will be responsible for managing the infrastructure that

supports our payment gateway systems in a production environment. You will oversee the

deployment, monitoring, optimization, and maintenance of all infrastructure components. The role

requires a strong technical background in cloud environments, networking, and security, along with

the ability to lead and mentor a team of infrastructure engineers. You will ensure that our systems run

smoothly, meet business and regulatory requirements, and provide high availability for our customers.

Key Responsibilities:

• Manage and optimize the infrastructure for the payment gateway systems to ensure high

availability, reliability, and scalability.

• Oversee the day-to-day operations of production environments, including managing cloud

services (AWS), load balancing, database systems, and monitoring tools.

• Lead a team of infrastructure engineers and administrators, providing technical guidance and

support to ensure infrastructure solutions are implemented efficiently and effectively.

• Implement and enforce best practices for infrastructure automation, provisioning,

configuration management, and disaster recovery.

• Collaborate with development, security, and product teams to ensure infrastructure supports

the needs of the business and complies with relevant regulations (PCI-DSS, GDPR, etc.).

• Monitor infrastructure performance and system health using monitoring tools and ensure

quick resolution of any performance bottlenecks or system failures.

• Develop and maintain capacity planning, monitoring, and backup strategies to ensure

scalability and minimal downtime during peak transaction periods.

• Drive continuous improvement of processes and tools for efficient production infrastructure

management.

• Ensure robust security practices are in place across production systems, including compliance

with industry standards (e.g., PCI-DSS, ISO 27001).

• Conduct incident response, root cause analysis, and post-mortem analysis to prevent

recurring issues and improve system performance.

• Oversee regular patching, updates, and version control of production systems to minimize

vulnerabilities.

• Develop and maintain infrastructure documentation, including architecture diagrams,

processes, and disaster recovery plans.

• Manage and execute on-call duties, ensuring timely resolution of infrastructure-related issues

and ensuring proper support coverage.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or

equivalent work experience).

• 8+ years of experience managing production infrastructure in high-availability, mission-critical

environments, ideally within a payment gateway or fintech organization.

• Proven experience in managing cloud environments (AWS) and infrastructure-as-code tools

such as Terraform, CloudFormation, or similar.

• Strong knowledge of network infrastructure, load balancing, firewalls, VPNs, and distributed

system architectures.

• Experience with database systems (SQL, NoSQL) and database management, including high

availability and disaster recovery strategies.

• Expertise in automation tools (e.g., Ansible, Chef, Puppet, or Kubernetes) for deployment,

configuration, and management of infrastructure.

• Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
• Experience with monitoring tools such as Prometheus, Grafana, Datadog, or similar, and the

ability to analyze performance metrics.

• Deep understanding of security best practices, including data encryption, PCI-DSS

compliance, and vulnerability management.

• Strong problem-solving skills, with the ability to quickly identify and resolve

infrastructure-related issues.

• Excellent communication and leadership skills, with the ability to collaborate effectively

across teams and drive initiatives forward..

• Ability to work well under pressure and in high-stakes situations, ensuring uptime and service

continuity