Work from Office
Full Time
Primary Skill -
Excellent communication skills,
Comprehension - Ability to clearly understand the problem statement, Strong customer service focus
Ability to empathize with the customer - Prioritizing customer nee
Experience:
Secondary Skill -
Self-Discipline
Learning and decision making
Patience and action oriented
Experience:
Requirements:
Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible.
Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
Preferred
Experience:Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centre are preferred. IATA certification is a plus.
Job Logistics: The position is Work from Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners.
Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centre are preferred _
Wipro
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