Product Trainer

We are looking for a skilled Product Trainer to deliver engaging and impactful training sessions to school principals, directors. This role is responsible for ensuring that school leaders understand and can confidently use the product to support their school's operations, academic planning, and digital transformation goals.

Key Responsibilities:

• Conduct comprehensive product training sessions (virtual and on-site) for school leadership, including principals, directors, and decision-makers.
• Explain complex product features in a simple, educational context to non-technical audiences.
• Customize training delivery based on the role of the audience (e.g., administrator vs. academic leader).
• Onboard new clients and support smooth adoption of the platform in their schools.
• Work closely with the customer success and product teams to understand updates and improvements in the product.
• Develop and maintain training materials: presentations, user manuals, FAQs, and video tutorials.
• Gather feedback during training and communicate it to the product team for continuous improvement.
• Support post-training follow-ups and refresher sessions as needed.

Key Skills & Competencies:

• Strong public speaking and communication skills
• Ability to simplify technical concepts for non-technical users
• Confident in handling senior-level stakeholders in education
• Patience, clarity, and a user-first approach
• Familiarity with school workflows and challenges (academic & administrative)
• Ability to manage time and schedules efficiently for multiple trainings

Required Qualifications:

• Bachelor’s degree in Education, IT, Communications, or a related field
• 2–5 years of experience in training, EdTech, or client onboarding roles
• Experience delivering product or software training to education clients is a strong advantage
• Comfortable using Zoom, MS Teams, Google Meet, and other online tools
• Willingness to travel to client sites for on-ground training (as needed)

Desirable:

• Prior experience working with school management systems.

Job Type: Full-time

Pay: ₹30,000.00 - ₹500,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Leave encashment

Schedule:

• Day shift

Work Location: In person