Product Support Analyst

2 - 3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Hiring for Analyst Product Support - Digital Logbooks


Job Summary:

We're hiring for an Analyst Product Support with 2-3 years of experience in Mumbai, to provide technical support for company customers and end-users.


Key Responsibilities:

1. Technical Support: Provide product support and assistance to customers, responding to technical support tickets.

2. Installation and Configuration: Create vessel configurations and oversee installations on board.

3. Documentation: Maintain documentation for all support activities, including product development and customer issues.


Required Skills:

1. Communication: Excellent communication skills, verbal and written.

2. Technical Knowledge: Familiarity with networking systems, protocols, and remote desktop support systems.

3. Microsoft Office: Proficiency in Microsoft Office package.


Details:

1. Location: Mumbai.

2. Experience: 2-3 years.

3. CTC: Up to 5 LPA.


How to Apply:

Send your CV to Shabnam.s@liveconnections.in

#liveconnections #livec #weplacepeoplefirst.

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