Product Specialist / OT Technician

As a Product Specialist / OT Technician at our company based in Delhi, your primary role will be to manage interactions between customers, partners, and the product team. You will ensure smooth communication, provide training, support business development, and drive product adoption. **Key Responsibilities:** - Manage day-to-day interactions to ensure seamless communication and service delivery. - Address customer queries, gather feedback, and nurture long-term relationships. - Act as a product expert to promptly resolve customer service issues. - Conduct training sessions for customers, partners, and internal teams. - Identify and recruit new partners or customers to expand the business network. - Lead sales pitches and presentations. - Develop feature sheets and marketing collateral. - Organize and participate in sales training sessions. - Understand customer needs to ensure product solutions meet expectations. **Qualifications & Skills:** - Bachelor's degree in Business, Marketing, or related field preferred. - 0-1 year experience in customer relations, sales support, or product specialist roles. - Strong communication, interpersonal, and presentation skills. - Ability to explain technical product features clearly. - Excellent relationship-building and problem-solving abilities. - Proficiency in MS Office (Word, Excel, PowerPoint). In addition to the above responsibilities and qualifications, we offer you the opportunity to work closely with a dynamic product team, exposure to customer-facing and business development activities, and professional growth through training and mentorship programs. *Contact Information:* - Phone: 8319050998 / 9266682964 - Email: Hr@imdsl.co.in,