1652 Product Quality Jobs - Page 29

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. .

Develop the strategic vision for the QE department and lead the team to accomplish the vision. Planning and executing strategies for quality function to create new frontiers that can be barriers to competition Establish Goals and lead the team to enable Micron to be Best in Class Collaborate with PEE, Manufacturing and Test Engineering teams to meet the needs of all new parts, equipment and process changes and to improve yields or output through the quality system. Collaborate with PE, BU, GQ team to support and enable new products customer qualification and improve product quality. Sense what is important to customers and take proactive steps to be the benchmark Develop and deploy new system and application using Big Data technology to support all the big rocks. Champion scrap and excursion reduction program Develop and deploy advance process control system Lead the chemical lab and contamination control team to meet the needs of the production Lead the change management team Oversee career development of all QE personnel through the area leadership and ensure smooth succession plans for all key department positions. Recognizing, motivating and enabling team members to grow Manage all staffing, training, and technical development of QE teams. Oversee all audit activities for both internal and external customers. Serve as the single point of contact for process related activities and communications for a given location. Accountable for organizing and hosting business process review and for demonstrating compliance for the applicable process. Having experience in Customer audit management SPS Responsibilities: * Is an active member in business process review and improvement discussions among the site and the System Level Process team. * Responsible for introducing standard methods and deploying standard tools to their site. * Accountable for organizing site business process review and demonstrating compliance to standards. * Act as the point of contact for bi-directional process communication (between System Level Process Owner and local site). * Develop and maintain site specific process artifacts * Report process performance to site management. * Work with the System Level Process owner to manage site level risk, including use of the RBT App as required. * Maintain local procedure, workflow, checklists as job aids for the performers. * Lead deployment of customer requirements as defined and approved by the process owner. * Responsible for deployment of customer requirements at respective site as agreed and approved by the SLPO. Education Min Qualification is BE in Electronics and Communications engineering, LA /IA for ISO 9001, IATF 16949 standards

What will you contribute? The Technical engineer is the key interface between Finastra clients on one side and Finastra TCM organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a product specialist, with technical competencies, responsible for handling and resolving the raised issues in the shortest time possible. The Technical engineer also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client s premises. Responsibilities & Deliverables: Your deliverables as a Technical engineer will include, but are not limited to, the following: Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client s satisfaction and product quality Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported Validate defects thoroughly by ensuring that the described scenarios are fixed Build and provide simple scripts with the assistance of senior colleagues when necessary Write technical specifications and best practices documentation Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed Required Qualification and Experience: MBA in Finance Good to have certifications like NCFM, NISM Excellent written and verbal communication in English Should be very good at analytical and problem solving skills Analytical abilities, attention to detail, stability, responsibility as well as customer focus. Ability to work independently as well as part of a customer facing team We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

About the Role: We are looking for a highly skilled QA Lead to oversee the quality assurance process and ensure the delivery of high-quality products. As a QA Lead, you will be responsible for designing and implementing test strategies, leading a team of QA engineers, and collaborating with cross-functional teams to maintain product excellence. Key Responsibilities: Lead and mentor a team of QA engineers, ensuring best practices in testing and quality assurance. Develop and implement test strategies, plans, and processes to improve product quality. Oversee the creation and execution of manual and automated test cases. Identify, document, and track bugs, ensuring timely resolution. Collaborate closely with development, product, and DevOps teams to enhance testing efficiency. Establish and maintain CI/CD pipelines for automated testing. Ensure compliance with industry standards, security policies, and best practices. Continuously analyze and improve QA methodologies and workflows. Provide reports on test progress, defect metrics, and quality status to stakeholders. Requirements: 3+ years of experience in software quality assurance, with at least [Y] years in a leadership role. Strong expertise in both manual and automated testing methodologies. Hands-on experience with automation tools such as Selenium, Appium, Cypress, or similar. Proficiency in scripting languages like Python, Java, or JavaScript for automation. Experience with API testing tools like Postman, RestAssured, or similar. Knowledge of performance testing using JMeter, LoadRunner, or similar tools is a plus. Familiarity with Agile/Scrum methodologies and working within CI/CD environments. Excellent problem-solving skills, attention to detail, and ability to handle multiple priorities. Strong communication and collaboration skills to work with cross-functional teams.

We are seeking a skilled QA Engineer with strong experience in manual testing and a willingness to contribute to automation efforts using TypeScript and Playwright . While the primary focus of the role is on manual test execution , candidates with automation experience will be given preference Key Responsibilities: Develop, maintain, and execute manual test cases for web and mobile applications. Identify, log, and track defects through resolution. Collaborate with cross-functional teams including developers, product managers, and designers to ensure product quality. Participate in requirement analysis and provide feedback from a QA perspective. Maintain test documentation and ensure test coverage for assigned modules. Optional but preferred : Write and maintain automation scripts using Playwright and TypeScript . Required Qualifications: 4+ years of hands-on experience in manual testing . Strong understanding of software testing methodologies , SDLC , and bug lifecycle . Ability to create clear, concise, and comprehensive test plans and test cases. Experience working in Agile/Scrum environments.

Job Description Summary You will be delivering traceability, flow down of requirements to team, system design and analysis, requirements definition, Risk files, and Verification and Validation test procedures for NPI and install base (IB) products. Owning & delivering the product investigations/CAPA/NC. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. . Job Description Roles and Responsibilities Owing and driving the Product Investigation & CAPA. Driving QMS process and owing the design control documents of the product. Participate in the domain technical and business discussions relative to product direction Support and contribute in the deliver the product scope Education Qualification: Bachelors degree in computer science or STEM Majors (Science, Technology, Engineering and Math). Technical Skillsets: Minimum 8+ years in industrial experience and minimum 5+ years in system design or related experience. Experience in working Customer complaints, performing investigation, doing CAPAs, FMEA and documenting it. (Mandatory) Knowledge in SDLC development process using Agile and QMS(Quality Management System). (Mandatory) Experience in creating engineering design artifacts like Requirement, Risk Files, Design document and other design control documents as per QMS process. (Mandatory) Hands-on experience in Core Java, Spring boot, RESTful APIs, RabbitMQ and Web Services. Or Hands-on developing & executing level verification. Experience in collaborating with product development core team members (Engineering / QA / RA / Service / Leadership). Proven ability to develop timely and effective solutions for challenging design problems. Experience developing system level requirements, customer flow-down requirements, System thinking and working in enterprise systems. Min 3+ years of engineering experience in a medical device field or Healthcare product. Experience Healthcare standards HL7/DICOM/IHE Business Acumen: Demonstrates the initiative to explore alternate technology and approaches to solving problems Skilled in breaking down problems, documenting problem statements and estimating efforts. Demonstrates awareness about competitors and industry trends Has the ability to analyze impact of technology choices Leadership: Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members Owing the NC/INVCAPA and deliver it independently (with less team support) Supporting & driving quality in the QMS design artifacts and product quality Providing guidance to team members on design artifacts and lead from front on Quality initiative. Providing status updates to leadership and collaborating with program NC/INV/CAPA stakeholders and drive to closure. And demonstrate the effective communication skill Strong oral and written communication skills. And Strong interpersonal skills Effective team building and problem-solving abilities Build product knowledge in more than one product GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. . Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #Everyroleisvital #Hybrid Relocation Assistance Provided: No

Aster Medcity is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Job Title: QA Lead Accessibility Location: Remote (India) Type: 6+ months Client Overview: Our client is a leading product-based company specializing in SaaS-based Human Resource Management System (HRMS) applications tailored for public sector organizations . Their robust platforms support HR functions across a wide range of government and public service entities. Role Overview: We are looking for a seasoned QA Lead with deep expertise in accessibility compliance , specifically aligned with Section 508c and WCAG 2.1/2.2 standards, across web and mobile platforms . In this leadership role, you will manage accessibility testing efforts, guide QA best practices, and maintain accurate VPAT documentation across multiple digital products. This position requires a strong eye for detail, technical leadership, and a passion for inclusive digital experiences. Lead accessibility QA efforts for both web and mobile applications. Ensure all testing meets Section 508c and WCAG 2.1/2.2 standards. Review and oversee test plans, scripts, execution, and QA reports. Manage and maintain VPAT (Voluntary Product Accessibility Template) documentation. Collaborate with product managers, designers, and developers to identify and resolve accessibility issues. Utilize accessibility testing tools and assistive technologies including JAWS , NVDA , VoiceOver , Axe , and WAVE . Mentor and train QA team members on accessibility testing best practices. Drive continuous improvement in QA strategy, tools, and test coverage. Actively participate in Agile ceremonies including sprint planning and retrospectives. Required Qualifications: 10+ years of total QA experience with 5+ years in accessibility testing. Minimum 2 years in a QA Lead or senior-level QA role. Strong command of accessibility compliance standards (Section 508, WCAG 2.1/2.2). Experience testing web and mobile platforms for accessibility. Proficient in generating and maintaining VPAT documentation . Hands-on experience with accessibility tools: Axe, Lighthouse, WAVE, JAWS, NVDA, VoiceOver. Excellent verbal and written communication skills. Strong organizational skills with the ability to manage multiple priorities. Detail-oriented and committed to product quality. Preferred Qualifications: Certifications: ISTQB , Certified Accessibility Tester (CPACC or WAS) . Experience with automation tools such as Selenium or Cypress. Background working in Agile/Scrum teams. Familiarity with Jira , TestRail , or other test management platforms.

We are seeking a Clean Room Technician to support production and manufacturing operations in a controlled cleanroom environment. The ideal candidate should have basic mechanical aptitude and be willing to work in shifts as per production requirements. Designation: Clean Room Technician Department: Production / Manufacturing Experience: Freshers & Experienced Candidates Can Apply Industry/Background: Medical Device / Pharma / Lifesciences / Manufacturing Qualification: ITI / Diploma in Mechanical, Electrical, or Production Engineering Employment Status: Permanent Workplace Type: On-site Minimum Requirements: ITI or Diploma in a relevant field (Mechanical, Electrical, or Production Engineering). Freshers and experienced candidates are welcome to apply. Willingness to work in shifts as per production requirements. Basic mechanical aptitude and ability to learn machine operations. Ability to follow cleanroom protocols, safety guidelines, and standard operating procedures (SOPs). Understanding of basic tools, equipment handling, and material flow in production.Attention to detail and ability to work in a sterile and contamination-free environment. Roles and Responsibilities: Operate and maintain cleanroom machinery and equipment as per SOPs. Follow GMP guidelines and cleanroom protocols to ensure product quality. Handle raw materials, components, and finished products in a contamination-free manner. Monitor and maintain cleanroom cleanliness, air filtration systems, and safety standards. Perform routine inspections, documentation, and reporting of production activities. Assist in machine setup, troubleshooting, and preventive maintenance. Work closely with production supervisors and quality teams to meet manufacturing goals. Adhere to safety regulations and participate in continuous improvement activities.

We are looking for React developers responsible for building web applications and who can join immediately. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential. Responsibilities: Developing new user-facing features using React.js Building reusable components and front-end libraries for future use Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Translate application storyboards and use cases into functional applications Design, build and maintain efficient, reusable, and reliable code Ensure the best possible performance, quality, and responsiveness of the applications Identify bottlenecks and bugs, and devise solutions to these problems Help maintain code quality, organization, and automatization. Skills And Qualifications: Strong proficiency in JavaScript and JavaScript object model Thorough understanding of React.js and its core principles like React component lifecycle, React router, State and props management Familiarity with newer specifications of EcmaScript such as ES6 and ES7 Experience with popular React.js workflows such as Flux and Redux. Thorough understanding of using React and Redux dev tools Have experience in writing unit tests for React components using test utilities like Jest Experience on NodeJS and ExpressJS. Good understanding of NodeJS architecture. Knowledge of isomorphic React is a plus Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Experience with bundling tools such as Webpack, Gulp and Grunt, etc. Ability to understand business requirements and translate them into technical requirements A knack for benchmarking and optimization Familiarity with code versioning tools like Git and Bitbucket Familiar with Agile and SCRUM methodologies Understanding of UX principles and Material design. Job Types: Full-time, Permanent Salary : Industry standard Supplemental Pay: Performance bonus Benefits: 1. Leave encashment 2. Paid sick time 3. Paid time off

Role Description: We are seeking a Quality Assurance (QA) Manager to oversee and ensure compliance with quality standards, regulatory requirements, and Good Manufacturing Practices (GMP). The role requires strong expertise in Quality Management Systems (QMS), audits, and process improvements. Designation: QA Manager Department: Quality Assurance Experience: Minimum 7 years in Medical Device/Pharma/Life Sciences Industry Regulatory Experience: Minimum 3-5 years in ISO 13485, MDSAP, US FDA, GMP Compliance Industry/Background: Medical Device / Pharma / Lifesciences Industry Qualification: B. Pharm / M. Pharm / M.Sc. Life Science / B.Tech Biotechnology / Related Field Employment Status: Permanent Workplace Type: On-site Minimum Requirements: Strong knowledge of ISO 13485, QMS, MDSAP, and US FDA guidelines. Experience in conducting and facing regulatory audits (MDSAP, FDA, ISO). Expertise in quality documentation, deviation handling, and CAPA. Experience in risk management, validation, and qualification processes. Ability to lead and coordinate internal and external audits. Experience in handling change control, non-conformances, and product recalls. Strong communication and leadership skills. Roles and Responsibilities: Develop and implement Quality Management Systems (QMS) as per regulatory guidelines. Ensure compliance with GMP, US FDA, MDSAP, and ISO 13485. Conduct and lead internal audits, external audits, and supplier audits. Oversee CAPA, deviations, complaints, and non-conformances. Ensure proper documentation and timely submission of regulatory reports. Provide training and guidance to teams on quality procedures. Collaborate with cross-functional teams to ensure product quality and compliance. Support regulatory filings and post-approval compliance activities.|

We are seeking a Quality Control (QC) Manager to oversee product testing, quality analysis, and compliance with regulatory standards. The QC Manager will be responsible for ensuring the integrity of raw materials, in-process materials, and finished products. Designation: QC Manager Department: Quality Control Experience: Minimum 7 years in Medical Device/Pharma/Life Sciences Industry Regulatory Experience: Minimum 3-5 years in GMP, US FDA, ISO 13485, and Analytical Testing Industry/Background: Medical Device / Pharma / Lifesciences Industry Qualification: B. Pharm / M. Pharm / M.Sc. Life Science / B.Tech Biotechnology / Related Field Employment Status: Permanent Workplace Type: On-site Minimum Requirements: Strong knowledge of analytical techniques, stability studies, and microbiology testing. Experience in handling QC documentation, test reports, and specifications. Proficiency in GMP, ISO 13485, US FDA, and MDSAP compliance. Expertise in using HPLC, GC, UV, and other analytical instruments. Experience in raw material, in-process, and finished product testing. Strong knowledge of deviation handling, OOS investigations, and CAPA. Ability to lead a QC laboratory and ensure smooth functioning of testing operations. Roles and Responsibilities: Oversee quality control operations and ensure compliance with regulatory standards. Ensure proper testing and validation of raw materials, in-process, and finished products. Review and approve test reports, analytical data, and quality records. Monitor and maintain stability studies and analytical testing procedures. Conduct investigations for out-of-specification (OOS) results and deviations. Ensure the calibration and maintenance of laboratory instruments. Coordinate with cross-functional teams to ensure product quality. Support regulatory submissions and participate in regulatory inspections.

Domain Skillset required : Finacle -We are looking for a highly skilled Test Manager Manual Testing to lead our QA team. The candidate will be responsible for designing test strategies, managing test execution, ensuring quality standards, and collaborating with development teams to deliver high-quality software solutions. Develop and implement test strategies, plans, and test cases for manual testing. Lead and manage a team of manual testers, ensuring effective test execution. Coordinate with developers, product managers, and stakeholders to understand requirements. Define and track test metrics to ensure high-quality product delivery. Identify, document, and track defects using test management tools. Conduct test case reviews and ensure test coverage aligns with business needs. Participate in requirement analysis and provide inputs for testability. Ensure compliance with industry best practices, quality standards, and regulatory requirements. Manage test environments and data for manual testing efforts. Drive continuous process improvements in manual testing methodologies. Team Lead, Finacle 10.2, Core Banking, Manual Testing

Role & responsibilities Laboratory Management Ensure the upkeep of the quality control labs with proper product display and availability of relevant BIS codes Ensure calibration of instruments is done before due date MIS & Planning Conduct physical stock measurement and reconciliation Maintain all the quality records on Labsys and update as per QCI and ISO. Maintain records related to calibration of all testing equipment Plan, Prepare and monitor stock update. Product Testing Conduct testing of cubes of concrete to check if they are as per the Quality Standards Conduct statistical analysis of cubes strength results and monitoring performance of the products Conduct trials for VAC Products to check various functional parameters Check the quality of the raw material to ensure adherence to desired standards and specifications. Reject the material that does not match the required specifications Collaborate with third party testing for the cubes as and when required Undertake trials for performance/ dosage of different admixtures, other special materials and routine products to ensure quality parameters are met Product Execution Ensure VAC orders of each plant are executed in time and as per required specifications Track the standard deviation of the produced batch to ensure quality of concrete is within permissible limits and take corrective measures Ensure workability and cohesiveness of concrete at plant and at pouring site Implement moisture corrections during production Monitor the right dosage/ admixture at batching plants during production. People Development Talent development at plant level by organising on job training programmes by identifying individuals development requirement. Preferred candidate profile B tech in civil mandatory Kananda mandatory. Handling the RMC Plant.

Job Requirements The Project Coordinator Diamond Excellence plays a critical role in driving execution of strategic projects focused on elevating product quality, customer trust, and operational scalability in the diamond category. This role partners with cross-functional leaders across supply chain, retail, merchandising, and quality to ensure best-in-class diamond standards are implemented and sustained across the network. Strategic Project Coordination: -Assist in the execution of national and zonal diamond excellence initiatives, from ideation to deployment. -Track and report on high-priority projects aligned with organizational KPIs (e.g., quality compliance, synthetic screening, diamond SOPs). -Ensure timely execution across stores, distribution centers, and vendor touchpoints. -Maintain project governance structures \u2013 charters, milestones, risk logs, and stakeholder updates. Cross-Functional Stakeholder Collaboration: -Coordinate between internal teams (Quality, Retail Ops, Learning & Development, Product) and external partners (gem labs, tech providers, vendors). -Facilitate working sessions, reviews, and leadership presentations on key diamond initiatives. -Support seamless rollout of enterprise-wide quality improvement programs. Operational & Quality Process Oversight: -Assist in refining and institutionalizing SOPs for diamond handling, evaluation, synthetic screening, and light performance protocols. -Monitor and support TEP (Tagging, Evaluation, Pricing) accuracy, especially for solitaires and high-value studded inventory. -Collaborate with store teams and gemmologists to drive error reduction and process discipline. Presentation & Reporting: -Maintain real-time dashboards for project health, diamond quality incidents, and training reach. -Analyze insights from store audits, feedback loops, and synthetic screening reports to support continuous improvement. -Develop and deliver high-impact presentations for cross-functional and leadership reviews, translating complex diamond-related insights (e.g., quality metrics, synthetic screening trends, TEP validations) into clear, actionable recommendations. Training & Capability Building: -Support the Diamond Excellence team in coordinating L&D interventions for RSOs and gemmologists. -Track completion and impact of training programs tied to diamond superiority, certification, and customer engagement. -Assist in creating digital and in-store tools that enable teams to demonstrate value to premium clientele. Work Experience Required Qualifications: -Bachelor's degree in Business, Operations, Gemmology, or related field; MBA certification preferred. -Understanding of gemmology or luxury retail operations strongly preferred. -Minimum 8-10 years of experience in project coordination, retail operations, or quality/process excellence roles. Skills & Competencies: -Strong execution orientation with ability to handle high-scale project portfolios. -Proficiency in MS Excel, PowerPoint, project management tools (e.g., Monday.com, MS Project, Smartsheet). -Excellent verbal and written communication; strong stakeholder management. -Analytical thinking and attention to operational detail. -Ability to thrive in a structured yet fast-paced, customer-obsessed environment.

Career Category Safety Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Group Purpose: Post Market Surveillance & Trending group is responsible for conducting science-driven evaluations to assess the safety and quality of Amgen s combination products, medical devices, companion diagnostics, and digital health products. The group is responsible for post market surveillance, product complaints trending and data analytics. Additionally, the group analyses the potential impact of quality issues on patient/user safety across these products. Job Summary: The ISM Engineer is responsible for performing product complaints statistical excursion trending deep dives. Prepares product complaints and/or adverse events data to support ad-hoc analysis and regulatory inquiries, as well as generate process metrics to support process surveillance activities. Key Activities: Performs product complaints statistical excursion trending deep dives Understand customer / patient use of Amgen s packaged and/or distributed mechanical and/or electromechanical products Understand manufacturing processes for Amgen s packaged and/or distributed products. Maintain close interaction with multiple functions including Quality (e. g. complaints, device quality, product quality, external supplier quality, manufacturing quality, quality engineering) and contribute to product / device design improvements Collaborate with other safety functions to support integrated surveillance of Amgen products from both quality and safety s perspectives Prepares and interprets adverse events and product complaints data supporting integrated product surveillance activities Prepares product and process surveillance metrics for internal safety and quality governance forums Pulls complaints and/or adverse events data to support ad-hoc analysis and regulatory inquiries Perform data verification of complaints data pulled for inspection requests Applies analytical skills to evaluate complex situations using multiple sources of information Contribute to technology innovation initiatives related to post market surveillance, including AI/ML and automation opportunities Contribute to improvements in trending methodologies and process improvement opportunities Support audits and inspections as appropriate Knowledge and Skills Required Knowledge and Skills: Quality and/or manufacturing experience in biotech or pharmaceutical industry Complaints or complaints trending within a development, manufacturing, or post-market environment Knowledge of product complaints and adverse events intake and processing process Ability to pull and create product complaints and/or adverse events data per request Knowledge of medical devices or combination products, ideally Class II and Class III Data querying skills and experience with data visualizations tools such as Tableau, Power BI, or Python Preferred Knowledge and Skills: Proven experience with mechanical and/or electromechanical medical devices Knowledge of combination products and medical devices, including device safety monitoring regulations and standards Ability to perform data analysis and derive insights Education & Experience (Preferred) Degree in Engineering or Life Science 5-9 years of quality and/or manufacturing experience as an engineer in the biotech or pharmaceutical industry 2+years of experience in complaints or complaints trending within a development, manufacturing or post-market environment, working with medical devices or combination products, ideally Class II and Class III Experience with statistical trending methodology, preferably complaints Strong data analysis experience and a passion for finding correlations across different datasets Experience with data querying and business intelligence tools Strong presentation and teamwork skills What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Career Category Safety Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Group Purpose: Post Market Surveillance & Trending group is responsible for conducting science-driven evaluations to assess the safety and quality of Amgen s combination products, medical devices, companion diagnostics, and digital health products. The group is responsible for post market surveillance, product complaints trending and data analytics. Additionally, the group analyses the potential impact of quality issues on patient/user safety across these products. Job Summary: The ISM Engineer is responsible for performing product complaints statistical excursion trending deep dives. Prepares product complaints and/or adverse events data to support ad-hoc analysis and regulatory inquiries, as well as generate process metrics to support process surveillance activities. Key Activities: Performs product complaints statistical excursion trending deep dives Understand customer / patient use of Amgen s packaged and/or distributed mechanical and/or electromechanical products Understand manufacturing processes for Amgen s packaged and/or distributed products. Maintain close interaction with multiple functions including Quality (e. g. complaints, device quality, product quality, external supplier quality, manufacturing quality, quality engineering) and contribute to product / device design improvements Collaborate with other safety functions to support integrated surveillance of Amgen products from both quality and safety s perspectives Prepares and interprets adverse events and product complaints data supporting integrated product surveillance activities Prepares product and process surveillance metrics for internal safety and quality governance forums Pulls complaints and/or adverse events data to support ad-hoc analysis and regulatory inquiries Perform data verification of complaints data pulled for inspection requests Applies analytical skills to evaluate complex situations using multiple sources of information Contribute to technology innovation initiatives related to post market surveillance, including AI/ML and automation opportunities Contribute to improvements in trending methodologies and process improvement opportunities Support audits and inspections as appropriate Knowledge and Skills Required Knowledge and Skills: Quality and/or manufacturing experience in biotech or pharmaceutical industry Complaints or complaints trending within a development, manufacturing, or post-market environment Knowledge of product complaints and adverse events intake and processing process Ability to pull and create product complaints and/or adverse events data per request Knowledge of medical devices or combination products, ideally Class II and Class III Data querying skills and experience with data visualizations tools such as Tableau, Power BI, or Python Preferred Knowledge and Skills: Proven experience with mechanical and/or electromechanical medical devices Knowledge of combination products and medical devices, including device safety monitoring regulations and standards Ability to perform data analysis and derive insights Education & Experience (Preferred) Degree in Engineering or Life Science 5-9 years of quality and/or manufacturing experience as an engineer in the biotech or pharmaceutical industry 2+years of experience in complaints or complaints trending within a development, manufacturing or post-market environment, working with medical devices or combination products, ideally Class II and Class III Experience with statistical trending methodology, preferably complaints Strong data analysis experience and a passion for finding correlations across different datasets Experience with data querying and business intelligence tools Strong presentation and teamwork skills What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Bar/Lounge Operations Implements agreed upon beverage policy and procedures throughout the property. Manages in compliance with all local, state and Federal beverage and liquor laws. Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. Monitors adherence to all liquor control policies and procedures. Attends pre- and post-convention meetings as needed to understand group needs Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of departments controllable expenses to achieve or exceed budgeted goals. Manages to achieve or exceed budgeted goals. Ensures compliance with all Bar/Lounge policies, standards and procedures. Maintains food handling and sanitation standards. Manages inventories according to budget and business levels. Assists with developing menus and promotions as necessary. Leading Bar/Lounge Team Trains staff on liquor control policies and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures employees understand expectations and parameters. Communicates critical information to the Bar/Lounge staff regarding each event. Ensuring Exceptional Customer Service Provides excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Responds effectively to guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Provides feedback to individuals in an effort to improve service performance. Reviews comment cards and guest satisfaction results with employees. Managing Human Resource Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in the development and implementation of corrective action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Production Plan v/sActual Report with Gap analysis Report on daily basis. Hourly Production Monitoring Report Manpower Deployment on Machine Monitor Worker’s Efficiency Focus on Product Qlty Control Production Loss &Wastage 5S implementation on floor

We are looking for a skilled Senior Engineer to join our Quality Engineering team at IRIS SOFTWARE TECHNOLOGIES PRIVATE LIMITED. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Develop and implement quality engineering processes to ensure high-quality software products. Collaborate with cross-functional teams to identify and prioritize testing requirements. Design and execute comprehensive test plans to validate software functionality. Analyze defects and provide detailed bug reports to the development team. Conduct regular code reviews to ensure adherence to coding standards. Participate in agile development methodologies to improve overall product quality. Job Requirements Strong understanding of software testing principles, methodologies, and tools. Experience with automated testing frameworks and technologies. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment and communicate technical issues clearly. Familiarity with version control systems and defect tracking tools. Strong analytical and critical thinking skills to identify areas for improvement.

Job Overview The Deputy Manager Production is responsible for supervising and optimizing production operations to ensure timely delivery, cost-effectiveness, and quality compliance. This role supports the Production Manager in executing production strategies, managing teams, and ensuring continuous improvement in production efficiency and safety. Key Stakeholders: Internal Production Manager Quality Assurance Team Maintenance and Engineering Teams Supply Chain / Procurement Human Resources Health & Safety Department Key Stakeholders: External Raw Material and Equipment Suppliers Third-party Service Providers (e.g., Maintenance, Calibration) Regulatory Bodies (for compliance and audits) Customers (in case of order-specific production queries) Reporting Structure Reports to: Production Manager Experience Minimum 6-8 years of experience in a Peptide manufacturing/production environment Roles and Responsibilities: Production Planning and Execution Assist in developing daily, weekly, and monthly production plans in alignment with business targets. Ensure production schedules are followed, and targets are met in terms of quantity, quality, and timelines. Coordinate with planning and procurement teams to ensure availability of raw materials and components. Team Management Supervise production supervisors, operators, and technicians on the shop floor. Allocate manpower and resources effectively to optimize productivity. Train, mentor, and motivate staff to improve performance and ensure adherence to SOPs. Quality Assurance Ensure production processes meet established quality standards and specifications. Work closely with the Quality Assurance/Control team to address non-conformances and implement corrective actions. Promote a culture of quality across the production team. Process Improvement Identify bottlenecks and inefficiencies in the production process and implement continuous improvement initiatives. Lead or support Lean, 5S, Kaizen, and other operational excellence initiatives. Contribute to cost-reduction strategies without compromising product quality or safety. Health, Safety & Compliance Ensure all activities comply with company safety standards, legal requirements, and environmental guidelines. Conduct regular safety audits and risk assessments. Promote awareness and adherence to HSE (Health, Safety & Environment) policies. Maintenance Coordination Coordinate with maintenance and engineering teams for preventive and corrective maintenance. Ensure minimal downtime of machines and equipment through timely interventions. Responsibilities Qualifications MSc/ BSc Chemistry

AM QC Chemist for Agro chemical Industry In Saykha,Bharuch, Gujarat Job Title: Executive/Sr Executive Department: QC Experience Required: 5 to 10 years Industry Manufacturing Production Quality Qualification M.Sc Key Skills Agro Chemical QC Chemist Quality Control Executive QC UPLC HPLC GC Agro GMP Compliance We are looking for a skilled Am QC Chemist to join our team in the Agro Chemical Industry. The ideal candidate will have 6-12 years of experience and be based in [location to be specified]. Roles and Responsibility Conduct quality control tests on agrochemical products to ensure they meet industry standards. Develop and implement quality control procedures to minimize defects and improve product quality. Collaborate with cross-functional teams to resolve quality-related issues and enhance overall product quality. Analyze data from quality control tests to identify trends and areas for improvement. Maintain accurate records of quality control activities, including test results and corrective actions. Ensure compliance with regulatory requirements and industry standards. Job Requirements Bachelor's degree in Chemistry or related field. Proven experience in quality control within the agrochemical industry. Strong knowledge of quality control principles, practices, and regulations. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Effective communication and interpersonal skills. Familiarity with industry-specific software and technologies.

Job Description Position: General Manager - Software Engineering Location: Bangalore Experience: 15 - 18 years About Us: Schneider Electric is a leading innovator in Energies, committed to delivering top-notch solutions to our clients. We pride ourselves on our collaborative culture, cutting-edge technology, and dedication to continuous improvement. Channel partner Software R&D Team in India is responsible for designing, implementing, and delivering high-quality software to drive the selling of Schneider Electric products/solutions and services. You will be building and maintaining enterprise web applications that help our customers create efficient electrical networks and digital solutions. Job Description: We are seeking a highly motivated and experienced Software Engineering Manager to lead and mentor a team of talented software engineers. The ideal candidate will have a strong technical foundation, excellent leadership and communication skills, and a passion for building high-quality software products. Key Responsibilities: Team Leadership: Lead, mentor, and coach a team of software engineers, fostering a collaborative and high-performing environment. Conduct regular performance reviews, provide constructive feedback, and identify areas for growth and development. Recruit, interview, and onboard new team members. Technical Leadership: Define and maintain high engineering standards, best practices, and coding guidelines. Participate in technical design reviews and code reviews to ensure the quality and maintainability of the codebase. Drive technical innovation and explore new technologies to improve team efficiency and product quality. Project Management: Collaborate with product managers and stakeholders to define project scope, timelines, and deliverables. Track project progress, identify and mitigate risks, and ensure timely delivery of high-quality software. Manage project budgets and resources effectively. Communication and Collaboration: Communicate effectively with cross-functional teams (e.g., product, design, QA) to ensure alignment and smooth project execution. Build and maintain strong relationships with stakeholders across the organization. Represent the engineering team in various meetings and forums. Continuous Improvement: Continuously evaluate and improve team processes and workflows. Identify and implement opportunities to improve team productivity, efficiency, and morale. Stay up-to-date on the latest industry trends and technologies. Qualifications Required: Bachelors degree in Computer Science, Engineering, or a related field. 5+ years of experience as a Software Engineer. 5+ years of experience as Software technical lead / architect. 3+ years of experience managing and mentoring software engineering teams. Strong technical expertise in Java/DotNet, JavaScript , Cloud Computing (AWS/Azure). Proven ability to lead and motivate high-performing teams. Excellent communication, interpersonal, and presentation skills. Strong problem-solving and analytical skills. Demonstrated experience with Agile development methodologies (e.g., Scrum, SAFe). Preferred Qualifications: Experience in working on Electrical Domain is added advantage. Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing International Mobility: This position may not provide visa and/or relocation support for international candidates Schedule: Full-time Req: 009HBZ

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .