Product Operations Associate

Key Responsibilities

• Drive Continuous Improvement

Support the product team by encouraging continuous improvement and helping

establish and maintain best practices across the team.

• Monitor Product Health and Progress

Track and notify the team of major issues or blockers (e.g., product usage, health

indicators, missed OKRs).

Note: You are not responsible for resolving these issues, only identifying and

escalating them.

• Track Completion of Key Initiatives

Notify relevant stakeholders when product improvement or cross-functional

initiatives are completed.

Surface any delays or missed milestones to the Head of Product.

• Tool Management

Manage and maintain tools used by the product team (e.g., JIRA, Confluence,

Notion, etc.).

Ensure consistent usage and tool hygiene.

• Maintain Up-to-Date Processes

Ensure all product-related processes are current, clearly documented, and accessible

to the team.

• Team Onboarding and Enablement

Assist in onboarding new product team members by managing training material and

ensuring quality and completeness.

Regularly update and distribute learning materials — especially after workshops or

process updates.

• Knowledge Management

Ensure team members are kept up to date with the latest resources available

through Learning Management Systems (LMS) or L&D tools.

Maintain comprehensive and well-organized internal documentation.

• Escalation and Accountability

Escalate to the Head of Product if any process, documentation, training, or

deliverables are not being fulfilled in a timely manner

What We're Looking For

• 1–3 years of experience in product operations, business operations, or project

coordination

• Excellent organizational and communication skills

• A proactive mindset and ability to spot inefficiencies or gaps

• Strong familiarity with collaboration and tracking tools (e.g., Notion, JIRA,

Confluence, LMS platforms)

• A process-oriented thinker with an eye for detail

• Experience working with product or cross-functional teams (preferred but not

mandatory)

Job Type: Permanent

Pay: ₹700,000.00 - ₹1,500,000.00 per year

Benefits:

• Health insurance

Schedule:

• Day shift

Application Question(s):

• What is your current CTC?
• What is your expected CTC?
• Are you willing to relocate/Travel to Thane?
• Which all tools you have used for product operation?

Experience:

• Product Operations: 1 year (Required)

Work Location: In person