Product Onboarding Technical Specialist FinTech Professional Services

The FINTECH arm of Nasdaq Technology is looking for someone passionate to join the Product Onboarding and Training team of Client Experience.
Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. In this role, you and your team will be instrumental in creating the first impression with clients/prospective clients. The earlier a client sees value, the stronger the relationship is. The Product Onboarding Team of Client Experience is responsible for Business Configuration and Training services for Nasdaq s clients. The team guides clients to configure their business rules in Nasdaq systems and support them through the whole delivery projects. Training will cover the functional usage of our systems and prepare clients for test activities in delivery projects and production. For this purpose, we facilitate, build, and develop training courses. We perform classroom training at customer locations as well as remote sessions.

• Lead/facilitate workshops to demonstrate usage of our Trading/Clearing applications and guide clients to use our UI and APIs.
• Lead design, development and maintenance of courses and training material for various products
• Collaborate with various teams internally (Product, Engineering, Sales and Professional Services and externally with clients.

• A phenomenal ability to hold presentations in a pedagogical and informative way, and the ability to engage and collaborate closely with external clients and internal partners. Excellent communication skills is needed.
• Containerization & orchestration experience (Podman, Kubernetes, EKS)
• API Testing experience.
• Working on enterprise level high availability On-Premises / Hybrid / Cloud based solutions
• 7 years and more of work experience, preferably as a Technical Trainer, System Administrator, Technical Administrator, Functional Tester, SRE or similar
• Comfortable with Microsoft PowerPoint or alternative presentation tools
• Strong computer skills, such as installation, networks, protocols, infrastructure, etc. along with a genuine curiosity about technology.
• Experience working with Linux operating system
• Genuine curiosity about systems, solutions and understanding of software development lifecycles
• Flexibility to travel customer site for trainings.

• Financial industry experience
• Solution / System orchestration tools experience.
• Experience in presentations/public speaking.
• Experience working with cross-cultural teams.