Product Manager

Essential Functions / Key Areas of Responsibility

Works closely with engineering teams to implement product strategy

• Crystallize the needs of target customers and translate those needs into technical product requirements
• Define product use cases from the perspectives of end users, administrators, and service operators
• Close collaboration with the market-facing Product Manager to define feature roadmaps and releases taking into account diverse stakeholder needs
• Provide prioritized direction to the Engineering team for features and maintenance
• Maintain knowledge on competitive offerings and be able to deliver market leading products with sustainable differentiation
• Identify relevant technology opportunities for product strategy
• Agile product owner and product manager in Scaled Agile Framework (SAFe)
• Define product packaging and documentation requirements

Customer Focus

• Work closely with customers, product support, service operations, and sales to resolve issues and problems that will affect product success
• Know technical service and product capabilities, communicate their benefits and superior value and support field personnel with solution ideas
• Validate product direction, and roadmap with key customers and sales
• Maintain close relationships with lead customers to develop deep understanding of customer needs and perspectives, and manage their feature requests and expectations.

Training

• Provide product training to sales engineers and other technical field personnel

Minimum Requirements: Skills, Experience Education

Experience

• Overall 10+ years of experience with a Minimum of 5 years of prior product owner experience, ideally managing security-based products or cloud services.
• A strong background and proven results in releasing enterprise commercial software or service products.
• Good understanding of the security and software marketplace.

Skills

• Strong verbal and written communication skills in an international and global environment, proficiency in English.
• Ability to manage tasks to closure, with cross-functional inputs.
• Excellent organization and time management skills with the ability to self-prioritize tasks and work across multiple time zones.
• Ineffable taste for user experience design.
• Leadership skills in cross-functional teams.
• Ability to effectively converse on complex topics from solution concepts to technical details with a diverse group of individuals.
• Ability to transform strategic concepts into realistic roadmaps that are valuable, understandable and viable to implement.
• At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!