Posted:1 week ago|
Platform:
Work from Office
Full Time
About The Role Job Role : "¢Can develop a clear strategy and business rationale and work towards projects / improvements for Customer delight "¢ProvenTrack record of Customer Obsession "¢Has prior experience in data analytics "¢Demonstrated ability to formulate data driven decision that lead to results "¢Can think strategically and use data analysis to modify customer experience "¢Ability to conceptualize ,manage and prioritize multiple projects Job requirements : "¢Has some experience in data analysis "¢Good Communication skills. Ability to understand customer issues. "¢Takingownership of customerfeedbackand taking them topermanent solution "¢Apply best practices and focus on areas of improvement "¢Buildingrapport and coordinating with internalstakeholders. "¢Proficiency in WORD and EXCEL/PPT preferred "¢MIS Tracking Eligibility : "¢Spenttwelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division functionrole. Applications can be made for roles in same level or one level above.
Kotak Life Insurance
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