Product Manager

• Lead cross-functional teams including engineering, design, risk, compliance, and operations to deliver secure, scalable, and user-centric authentication solutions.
• Identify and evaluate new technologies (e.g., biometrics, multi-factor authentication, device intelligence) to enhance security and user experience. Oversee end-to-end product delivery, from ideation to launch and ongoing optimization.
• Ensure all solutions adhere to internal controls, regulatory standards (e.g., KYC, AML, GDPR), and industry best practices. Partner with risk and compliance teams to proactively address emerging threats and vulnerabilities.
• Champion a seamless and intuitive authentication journey, balancing security with usability. Leverage customer feedback, analytics, and market research to continuously improve the product.
• Establish and track key performance indicators (KPIs) for product adoption, security effectiveness, and customer satisfaction. Use data-driven insights to inform product decisions and prioritize enhancements.
• Communicate product vision, progress, and outcomes to senior leadership and stakeholders. Build strong relationships across the organization to drive alignment and support

Required qualifications, capabilities, and skills

• 5+ years of experience in product management, with a focus on digital identity, authentication, or security products in a regulated industry
• Deep understanding of authentication technologies (e.g., MFA, biometrics, device fingerprinting), identity management, and security protocols.
• Proven track record of delivering complex, high-impact products in a cross-functional environment.
• Strong knowledge of regulatory and compliance requirements related to customer identity (e.g., KYC, AML, privacy laws).
• Excellent analytical, problem-solving, and decision-making skills; ability to use data to drive product strategy.
• Exceptional communication and stakeholder management skills, with experience presenting to senior leadership.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.