Product Manager- Digital

Job Description

Job As the Product Manager \u2013 Jewellery E-com Omnichannel , you will be at the forefront of shaping the digital and omnichannel experience for Titan\u2019s iconic jewellery brandsTanishq, Mia, and Zoya. Working closely with design (UI/UX), web/app development teams, finance, analytics, legal, internal innovation teams (AI), 3rd-party digital vendors, and brand teams, you will drive customer-centric product solutions that elevate the online and offline journey. You will play a pivotal role in Titan\u2019s transformation into a digital-first, customer-obsessed organization. The key responsibilities include: Product Ownership Own the end-to-end product lifecycle across Titan\u2019s jewellery e-commerce and omnichannel platforms \u2014 from strategy and discovery to delivery and optimization. Roadmap & Strategy Define, prioritize, and drive the execution of a clear product roadmap aligned with business goals, customer needs, and market trends. AI & Innovation Leverage AI and emerging technologies to enable smart personalization, enhanced content discovery, intelligent commerce capabilities, and operational efficiency. Customer-Centric Design Champion the voice of the customer across all touchpoints, ensuring features address real user problems and drive engagement, retention, and conversions. Cross-Functional Collaboration Collaborate closely with design, engineering, marketing, warehouse, analytics, finance, legal, and brand teams to deliver a consistent and delightful omnichannel experience. Discovery & Validation Lead product discovery sprints, conduct user research, competitor analysis, A/B testing, and gather insights to validate product hypotheses and inform decisions. Data-Driven Decisions Track key performance metrics, identify improvement areas, and iterate based on data and customer feedback for continuous enhancement. Agile Leadership Lead agile ceremonies including backlog grooming, sprint planning, and retrospectives to ensure high-velocity and quality delivery. Market & Trend Analysis Stay ahead of industry developments, D2C trends, and luxury/fashion commerce innovations to identify new opportunities for growth. Strategic Impact Contribute to Titan\u2019s broader digital strategy by surfacing growth levers, customer insights, and innovation opportunities. Team Mentorship: Mentor junior product managers and cross-functional team members to foster a strong product mindset and agile culture. Work Experience MBA form a premier college with 4-8 years of experience Proven track record of building and scaling digital products that drive business impact. Strong understanding of e-commerce, omnichannel retail, and customer experience design. Proficiency in leveraging AI platforms and data-driven decision-making. Excellent communication, stakeholder management, and negotiation skills.