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5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Manager of Gustatory & Olfactory Experiences, your role will involve driving the strategy, innovation, and execution of premium food and scent-based experiences onboard. Your focus will be on creating branded, sensorial offerings that enhance the passenger journey. This position requires a blend of consumer insight, product innovation, and collaboration with cross-functional teams to deliver unique experiences. Key Responsibilities: - Lead the design and development of branded food and olfactory experiences across all cabin classes. - Develop a strategic roadmap in line with brand positioning and customer expectations. - Conduct market research to identify trends, gaps, and opportunities in sensory experiences. - Incorporate regional and global consumer insights into product curation. Experience Design & Development: - Create and launch new branded food and scent-based experiences such as snacks, beverages, cabin fragrances, and amenity scents. - Collaborate with partners, suppliers, and internal teams to ensure quality and innovation. - Prepare user stories and product briefs with clear goals and success metrics. Stakeholder Engagement & Communication: - Present and validate concepts with senior leadership and cross-functional teams. - Provide regular updates and insights through clear reports and presentations. - Coordinate closely with Procurement, Marketing, Operations, and CX Insights teams. Performance Monitoring & Optimization: - Monitor product performance through tracking usage, feedback, and operational data. - Recommend enhancements based on consumer insights and feasibility. - Maintain records of supplier evaluations, trials, and procurement processes. Project & Process Management: - Manage development cycles in Agile environments to ensure on-time execution. - Direct vendors and procurement teams with clear feedback. - Support the preparation of high-quality stakeholder presentations. Qualifications & Experience: - Bachelor's degree in Product Design, Hospitality, Sensory Science, or related field (Masters preferred). - 7-9 years of experience in consumer-focused product or service development. - Minimum 5 years in product innovation, preferably in hospitality, aviation, or luxury services. - Previous experience with branded food products and/or olfactory design is highly desirable. - Strong understanding of sensory design principles and customer experience. - Excellent communication, presentation, and stakeholder management skills. - Ability to excel in fast-paced, cross-functional environments.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be working as a part of an innovation company that is dedicated to creating a positive impact through design. The company, despite being one of India's largest design companies, operates as a close-knit group of individuals who are driven to make a difference through their work. The company has been recognized with prestigious awards like Red Dot, IDSA, and Good Design awards, and their research has been published in Europe and Asia. If you possess excellent communication skills, storytelling abilities, can work effectively under pressure and tight deadlines, are self-driven, responsible, and a team player, you should consider applying to this company. Your key responsibilities in this role will include: - Conducting user research, testing, and interviews using Future Factory research tools to inform user experience design - Developing wireframes and task flows based on research findings and user needs - Communicating design concepts through sketches, storyboards, mockups, prototypes, or animations - Creating high-quality designs in an agile iterative environment and participating in feedback and usability testing - Collaborating with various project stakeholders such as researchers, designers, engineers, and developers - Managing project timelines and ensuring project goals are met effectively Qualifications required for this role: - Academic background in UX/UI/Interaction design/Visual Communication or related field - 3-5 years of experience in web, mobile, interaction, and user experience design - Strong online portfolio showcasing user-centered design experiences and applications - Proficiency in design platforms like Photoshop, Illustrator, Experience Design, Sketch, InVision, XD, etc. If you believe you meet the qualifications and requirements mentioned above, we encourage you to apply for this exciting opportunity to work with a dynamic team focused on creating impactful user experiences.,
Posted 4 days ago
5.0 - 10.0 years
5 - 9 Lacs
bengaluru
Work from Office
Experience with core design tools FIGMA, Adobe Creative Cloud, Mural, new media technologies Tech platform knowledge is appreciated Great attitude and communication skills to effectively present designs, experience visions and other deliverables to clients and stakeholders. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a Senior UX Designer, you are a mid-senior level practitioner who can independently contribute to projects while collaborating closely with cross-functional teams. You demonstrate growing mastery in your craft and the ability to influence design outcomes. You will lead specific tasks or smaller project modules, facilitate discussions, and present design concepts. Apply design thinking methods to deliver solutions aligned with project objectives. Formal design education & portfolio is mandatory along with 5+ years of experience Preferred technical and professional experience Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus.
Posted 5 days ago
5.0 - 6.0 years
7 - 10 Lacs
pune, gurugram, bengaluru
Work from Office
Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Customer Service Life Cycle Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module Roles & Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules) Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture & landscape Use prior experience with MS Dynamics 365 CRM configuration: Apply thorough knowledge & hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team: to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing & Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View, creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Professional & Technical Skills: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant. Additional Information: Your experience counts! Minimum 13 -18 years of experience working on a CRM platform (Preferably Microsoft Dynamics 365 / Nice to have exposure to Salesforce CRM) / Digital transformation / Experience design / Business analysis including understanding of Customer Service, Marketing or Sales as a function. Good to have MS CRM Technical experience also. Worked on IVR, Contact Centre Platforms also Good to have Salesforce CRM experience. Must have Certification MS Dynamics 365 CRM Customer Service and knowledge of power BI Must have worked on Proposals and contributed to business development work and must have experience in Sales Pitches and presales activities. Good to have managed small teams and support the growth of new offering and capability. Must have worked as Product Owner in implementation projects for MS Dynamics 365 Customer Service, Marketing & Sales transformational project. Must have worked in implementation of Case management, Routing, Entitlements, SLA, Knowledge Management (Full Customer Service Life Cycle), Marketing Campaigns, designing Customer Journeys, social media channel marketing, Lead to Quote, etc. in MS Dynamics 365 Customer Service, Marketing and Sales platforms Must have experience in defining user stories, refining them in Jira/Dev Ops to make them ready for development team. Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 6 to 7 CRM transformation program both in onsite and offsite client facing roles, and MBA is preferred. Good to have experience in North America/Canadian/European projects Qualification Experience: Minimum 12+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2
Posted 6 days ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
As a Designer, you work on professional projects which is often reviewed by more experienced design team members for development purposes and growth opportunities. You have direct influence on project and explore ideas for team. Your Role & Responsibilities: Participates in research and design activities to better understand client and user needs and find breakthrough solutions. This may involve assisting with on-site work with clients or users. Assists in delivering innovative user experiences and market outcomes through guided and collaborative contributions. Delivers high-quality work on time as directed. Actively involved in learning about the designer's offering, team, and organization and how to improve their skills. Participates in design associations, community service projects, and volunteer initiatives. Involved in studio give back projects (e.g., creation of studio assets, donates skills to others, studio tours). Assists in facilitating design thinking workshops. Proactively finds mentors both within and outside their discipline. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Make suggestions and design for assigned pieces of UX projects. Demonstrate a functional grasp of Design Process, Interaction Design and Graphic design fundamentals. Hands on designer adept in user empathy, research, analytics, collaboration, quick prototyping and storytelling. Take a design solution to operationalisation, unblocking oneself where necessary. Take ownership of assigned projects. Awareness of current trends in business, design and technology Preferred technical and professional experience Minimum 3 years of relevant work experience,Bachelor / Master’s degree (optional) Resilience under pressure and against deadlines. Strong written and verbal communication skills, as well as presentation skills inorder to make outstanding pitches.
Posted 6 days ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
As a Designer, you work on professional projects which is often reviewed by more experienced design team members for development purposes and growth opportunities. You have direct influence on project and explore ideas for team. Your Role & Responsibilities: Participates in research and design activities to better understand client and user needs and find breakthrough solutions. This may involve assisting with on-site work with clients or users. Assists in delivering innovative user experiences and market outcomes through guided and collaborative contributions. Delivers high-quality work on time as directed. Actively involved in learning about the designer's offering, team, and organization and how to improve their skills. Participates in design associations, community service projects, and volunteer initiatives. Involved in studio give back projects (e.g., creation of studio assets, donates skills to others, studio tours). Assists in facilitating design thinking workshops. Proactively finds mentors both within and outside their discipline. Demonstrates basic critical thinking, problem solving, and craft skills. Demonstrates ability to craft and present stories, understanding of IBM's brand and products, and basic understanding of IBM Design Thinking. Is able to collaborate across design as well as business and technical disciplines. Understands digital media, design trends, and relevant tools. Begins to acquire basics skills in issue tracking, agile practices, and (where applicable) software/solution delivery. Demonstrates being an open-minded, positive contributor to the team. Self- organizing, proactively bring news ideas to the team, and demonstrates a strong work ethic. Assists new peer team members in navigating the team. Participates in design communities and competitions. Develops public speaking skills, contributes to social media (blogs, twitter, etc.). Has produced a strong portfolio of work within their discipline. Begins to share their expertise within and outside their team Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Make suggestions and design for assigned pieces of UX projects. Demonstrate a functional grasp of Design Process, Interaction Design and Graphic design fundamentals. Hands on designer adept in user empathy, research, analytics, collaboration, quick prototyping and storytelling. Take a design solution to operationalisation, unblocking oneself where necessary. Take ownership of assigned projects. Awareness of current trends in business, design and technology Preferred technical and professional experience Minimum 3 years of relevant work experience , Bachelor / Master’s degree (optional) Resilience under pressure and against deadlines. Strong written and verbal communication skills, as well as presentation skills inorder to make outstanding pitches
Posted 6 days ago
5.0 - 10.0 years
5 - 9 Lacs
bengaluru
Work from Office
Experience with core design tools FIGMA, Adobe Creative Cloud, Mural, new media technologies Tech platform knowledge is appreciated Great attitude and communication skills to effectively present designs, experience visions and other deliverables to clients and stakeholders. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a Senior UX Designer, you are a mid-senior level practitioner who can independently contribute to projects while collaborating closely with cross-functional teams. You demonstrate growing mastery in your craft and the ability to influence design outcomes. You will lead specific tasks or smaller project modules, facilitate discussions, and present design concepts. Apply design thinking methods to deliver solutions aligned with project objectives. Formal design education & portfolio is mandatory along with 5+ years of experience Preferred technical and professional experience Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus.
Posted 6 days ago
12.0 - 17.0 years
10 - 14 Lacs
mumbai
Work from Office
Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large. Your Role This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Discipline Leadership, and Business Development. In this role you will Lead a project team to achieve the highest level of performance without compromising timelines and team harmony Set quality standards, with a deep understanding of the clients goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g., customer journeys, behavioural archetypes, service blueprints, etc.), design and testing. Lead and contribute to develop insights, define, and prioritise opportunity areas, and envision concepts Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles Your Profile 12+ years of professional human centred design thinking & doing consulting experience with specific experience in one or more areas of the product development lifecycle, for example as a Visual Designer, Interaction Designer, Service Designer, Product Designer, Design Strategist or Experience Designer Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control) Affinity with frogs values, and a passion for creating products that meet peoples functional and emotional needs An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Posted 6 days ago
5.0 - 10.0 years
5 - 9 Lacs
bengaluru
Work from Office
Experience with core design tools FIGMA, Adobe Creative Cloud, Mural, new media technologies Tech platform knowledge is appreciated Great attitude and communication skills to effectively present designs, experience visions and other deliverables to clients and stakeholders. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a Senior UX Designer, you are a mid-senior level practitioner who can independently contribute to projects while collaborating closely with cross-functional teams. You demonstrate growing mastery in your craft and the ability to influence design outcomes. You will lead specific tasks or smaller project modules, facilitate discussions, and present design concepts. Apply design thinking methods to deliver solutions aligned with project objectives. Formal design education & portfolio is mandatory along with 5+ years of experience Preferred technical and professional experience Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus.
Posted 6 days ago
3.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a Senior UX Designer, you are a mid-senior level practitioner who can independently contribute to projects while collaborating closely with cross-functional teams. You demonstrate growing mastery in your craft and the ability to influence design outcomes. You will lead specific tasks or smaller project modules, facilitate discussions, and present design concepts. Apply design thinking methods to deliver solutions aligned with project objectives. Formal design education & portfolio is mandatory along with 5+ years of experience Preferred technical and professional experience Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus.
Posted 6 days ago
10.0 - 15.0 years
5 - 9 Lacs
pune
Work from Office
With research, product, and business stakeholders with the goal of creating delightful experiences for our users. - You’ll be responsible for project engagements, including deliverables such as concepts, wireframe, interactive prototypes, and specifications. - Craft user experiences alongside key product stakeholders to understand and support product business goals, advocate user-centered design industry best practices, and effectively manage design resources. - Translate business requirements to end-user needs and create differentiated design solutions. - Lead teams in design thinking, agile methodologies, and mentor junior designers. - You’ll be working with a highly motivated and skilled design team passionate about the outcomes they design and deliver to our users. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise At least 10 years of experience in solving complex user problems through user interface design, creating mock-ups and prototypes, as well as documenting interaction patterns for product UIs. Bachelor’s Degree in Design (interaction, user experience or HCI), or equivalent professional experience. Excellent listening, written, verbal communication skills, storytelling, and documentation skills. Analytical, creative, and strategic thinker – able to develop innovative solutions to business problems. A portfolio of previous work must be presented incorporating UI designs and/or sketches demonstrating an understanding of wireframing, interaction design, and design best practices. Hands-on expertise in use case development, storyboarding, mock-ups, and highly interactive prototypes. Expertise in collaborating with user research. Successful track record leading interdisciplinary teams, handing multiple design projects. Preferred technical and professional experience Master’s Degree in Design (interaction, user experience or HCI) or related field. Experience designing for complex systems.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
hyderabad, telangana, india
On-site
Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Service Design Vice President within Design and Customer Experience team, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Examples of recent work required
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
“Capture interiors, layouts, dcor, and furniture with creative shots. Document projects through wide angles and details to showcase design quality. Collaborate with designers to ensure visually strong project coverage Required Candidate profile Experience in interior/architectural photography with skills in lighting, composition, and editing software. Prior work in interiors/real estate preferred; certification is a plus
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
You are a seasoned Senior Experience Design & Strategy Lead with a focus on the education sector in India. With over 8 years of experience in the education industry and a minimum of 5 years specializing in design strategy, UX, or service design strategy, you are well-equipped to drive customer-centric solutions for various industry clients in the education sector. Your role demands a profound comprehension of experience design, the capability to translate unique client requirements into top-level product and service specifications, and the finesse to effectively manage stakeholders. Your primary responsibilities will revolve around experience design and strategy. You will be responsible for defining top-level requirements for bespoke education solutions, developing user journeys, wireframes, and service blueprints, and ensuring alignment with SkillUp design guidelines while fostering innovation and flexibility. Additionally, you will identify process gaps, propose scalable solutions, and oversee internal teams and external design agencies to achieve optimal outcomes. Client and stakeholder management will also be a crucial aspect of your role. You will collaborate closely with industry clients to grasp their educational needs and experience objectives, manage stakeholder expectations by clearly outlining scope, timelines, and deliverables, and act as a conduit between internal teams, design agencies, and external vendors to ensure seamless execution. In terms of team building and collaboration, you may be required to recruit and lead a team of designers and strategists to deliver high-quality educational solutions. Alternatively, you will collaborate with external design agencies, ensuring quality standards are met while optimizing costs and resources. It is essential to cultivate a culture of innovation, problem-solving, and user-centric thinking within your team. To excel in this role, you must possess a minimum of 8 years of experience in the education sector, particularly focusing on industry-specific learning solutions, and at least 5 years of experience in design strategy, UX, or service design strategy. Your skill set should include expertise in wireframing, user journey mapping, defining top-level requirements, stakeholder management, and problem-solving. Additionally, you should have excellent communication skills and a user-first mindset. Preferred qualifications include experience collaborating with design agencies, a background in EdTech, digital learning solutions, or instructional design, and familiarity with agile methodologies and fast-paced environments. Joining this dynamic team will provide you with the opportunity to lead impactful educational experience design projects for diverse industry clients, work on bespoke and large-scale education initiatives that make a real difference, and shape a team or collaborate with top-tier design agencies to deliver outstanding results.,
Posted 1 week ago
11.0 - 14.0 years
7 - 12 Lacs
bengaluru
Work from Office
Skill required: Talent Development- Architect - Learning Content Development Designation: Learning Exp Design & Dev Assoc Manager Qualifications: Any Graduation Years of Experience: 11 - 14 Years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a seasoned and insightful Agile Practices Manager to lead our Learning Experience Design team. As a key leadership position, this role demands an expert in Agile and Scrum methodologies to foster a collaborative and productive environment, guiding the team in creating and enhancing cutting-edge learning experiences.Agile Practices Manager - Learning & DevelopmentThe Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for ExperienceMinimum of 8 years of experience as a Scrum Master, with at least 3 years in a leadership role, preferably within a Learning Experience Design or similar environment.CertificationCertified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification is required; advanced certifications are a plus.ExpertiseDeep understanding of Agile methodologies, principles, and frameworks; familiarity with learning design principles and educational technologies is a strong advantage.Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to a variety of audiences.Problem-SolvingStrong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues.Team LeadershipProven ability to lead and work collaboratively with cross-functional teams, fostering a culture of teamwork and continuous improvement.Tools ProficiencyProficiency with Agile project management tools, especially Jira and Confluence; experience with other tools such as Trello is a plus.Learning OperationsContent Creation Roles and Responsibilities: Lead Scrum ImplementationOversee and guide the team in Scrum practices, facilitate all Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives), and ensure adherence to Agile best practices.Remove ObstaclesProactively identify and resolve any impediments that may hinder the team s progress and productivity.Mentor Team MembersProvide coaching and mentorship to team members in Agile methodologies and principles, ensuring that Agile practices are effectively implemented and leveraged.Enhance Collaboration and CommunicationPromote a culture of open communication and transparency within the team and with stakeholders. Ensure that project objectives, timelines, and deliverables are clearly communicated and understood.Drive Continuous ImprovementAdvocate for a culture of continuous improvement, encouraging the team to reflect on their processes and outcomes, and to implement changes that enhance efficiency and quality.Engage with StakeholdersAct as the primary liaison between the team and the product owner, ensuring that feedback and requirements are effectively communicated and addressed.Monitor Metrics and ReportingTrack and report on the team s progress, using Agile metrics to gauge performance and identify areas for improvement. Key performance indicators (KPIs) may include sprint velocity, burndown charts, cycle time, and team satisfaction scores.Analyze DataRegularly analyze key metrics and provide insights to the team and stakeholders to support data-driven decision-making. Qualification Any Graduation
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
patancheru, hyderabad, kollur
Work from Office
You will create lesson plans, assess student workThis role requires a strong foundation in both subjects and a passion for education.
Posted 1 week ago
3.0 - 7.0 years
11 - 16 Lacs
gurugram, coimbatore, bengaluru
Work from Office
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. Job responsibilities You will apply a variety of qualitative and quantitative methods to investigate customer and user needs, building a solid foundation to identify problems and opportunities. You will work with research approaches suited to different phases of the product lifecyclefrom discovery through deliveryincluding hypothesis testing, prototype testing, and validations with live products. You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services. Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes and design systems. You will facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level. Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers. Ensure that project scope, risks and updates are regularly assessed and communicated. Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. Extend your expertise to teammates by supporting less-experienced designers when possible. Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines. You're comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. You are an experienced storyteller able to clearly present your research methods and it's findings to your stakeholders. Professional Skills It will be a plus, but not mandatory, to have experience in the banking or financial sectors. You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. You understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way. A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others. A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics and ensuring consistency in the quality of design. We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential. Please attach your resume and provide a link to your portfolio when you apply.
Posted 2 weeks ago
6.0 - 10.0 years
0 - 0 Lacs
maharashtra
On-site
The Event Ideation Lead position based in Mumbai (Hybrid) with Women Leadership Circle is looking for an experienced individual with 5-8 years of expertise in event strategy, experiential marketing, or creative production. As the Event Ideation Lead, you will be responsible for bringing vision and creativity to various events hosted by WLC, ranging from leadership retreats to community circles. Working closely with the founder, you will conceptualize, format, and enhance events that aim to shift mindsets, build connections, and resonate with the participants long after the event concludes. In this role, you will lead creative brainstorming sessions, curate themes and speakers aligning with the organization's mission, design the narrative arc and experience of each event, collaborate with operations and production teams for seamless execution, create event decks, moodboards, and run-of-shows, ensure consistency with the WLC's tone and impact goals, and innovate with different event formats including physical, digital, and hybrid. The ideal candidate for this role is someone who views events as storytelling opportunities, enjoys crafting impactful experiences, possesses creative thinking, attention to detail, and a drive for high execution. You should be comfortable balancing vision and logistics simultaneously, thrive in collaborative environments involving design, content, partnerships, and operations, and appreciate the energy of women-led spaces. Additional qualifications that would be advantageous for this role include experience in curation, community building, or purpose-driven events, a portfolio showcasing past events or creative productions, established relationships with speakers, moderators, or experiential vendors, and a background in theatre, performance, or creative arts for added depth in conceptualization. As the Event Ideation Lead at WLC, you will have the opportunity to play a pivotal role in shaping the organization's events, with creative ownership and strategic alignment. This position offers the chance to develop formats that influence, connect, and leave a lasting impact on participants. To apply for this role, please submit your resume along with a brief statement explaining why this opportunity excites you to connect@wlc.org.in. Join Women Leadership Circle and be a part of crafting transformative event experiences that go beyond filling rooms to creating lasting impressions and connections.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a candidate for the position, you will be responsible for designing and developing spiritual and pilgrimage travel packages tailored to both domestic and international destinations. Your role will include owning and achieving monthly and quarterly sales targets specifically for the pilgrimage vertical. You will also be expected to establish and maintain B2B partnerships with religious institutions, community groups, and travel agents. In addition, you will need to align products with upcoming social media campaigns, religious festivals, and events as part of the digital journey and social media promotion aspect of the job. Monitoring product performance and customer feedback will be essential, along with continuously optimizing itineraries, inclusions, and experience design. Utilizing data analytics and surveys to drive improvements and innovations will also be a key part of your responsibilities. Ideal candidates should possess at least 5 years of experience in travel product development, religious tourism, or experience design. A proven track record in sales ownership and revenue generation is required, along with a deep understanding of Indian and global pilgrimage circuits and religious traveler behavior. A Bachelor's degree in Travel & Tourism, Hospitality, or related fields is necessary for this role, and a Master's degree is preferred. The job is full-time and permanent, with health insurance benefits provided. The work location is in person, and the expected start date is 16/06/2025.,
Posted 2 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
bengaluru
Work from Office
Experience with core design tools FIGMA, Adobe Creative Cloud, Mural, new media technologies Tech platform knowledge is appreciated Great attitude and communication skills to effectively present designs, experience visions and other deliverables to clients and stakeholders. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise As a Senior UX Designer, you are a mid-senior level practitioner who can independently contribute to projects while collaborating closely with cross-functional teams. You demonstrate growing mastery in your craft and the ability to influence design outcomes. You will lead specific tasks or smaller project modules, facilitate discussions, and present design concepts. Apply design thinking methods to deliver solutions aligned with project objectives. Formal design education & portfolio is mandatory along with 5+ years of experience Preferred technical and professional experience Strong work ethic and client presentation skills Possess a bachelor’s degree in design (mandatory) or higher from an accredited university (BDes, MDes) in a related field preferred. Minimum of 3-5 years of relevant UX design experience preferably in agency and consultancy environment Design portfolio with experience across responsive design and mobile apps is a must. Portfolio covering designing for AI in-built experiences is an added advantage. Experience with Agile/Scrum methodologies is a plus.
Posted 2 weeks ago
2.0 - 6.0 years
8 - 13 Lacs
bengaluru
Work from Office
We are looking for a bright and energetic person to join our IBM Z Design team. Did you know you interact with an IBM Z system every day? IBM Z processes most credit card transactions around the world. As part of the key team member, you’ll have a direct impact on the offerings we bring to market through uncovering key customer insights, understanding their pain points, and validating experiences we design. As an IBM Z Design Researcher, you will contribute to the design deliverables on your product, either as an individual contributor or part of a team, under the direction of an Advisory Designer or Design Lead. You will collaborate with cross-discipline teammates to define optimal user experiences and own the creation of low and high-fidelity design artifacts. You have good presentation and storytelling skills and can present work in an engaging, compelling way. You have a passion for technology and the capacity to learn and understand complex technical details. With an established foundation and technical understanding of the product you’ll work on, your focus will turn to strengthening your craft skills, deepening your domain knowledge, and growing your eminence inside IBM. You will actively contribute to our design community’s health, culture, and success through your participation and involvement in community-focused initiatives. Finally, your responsibilities will grow over time to provide you with opportunities to acquire new skills and assume greater degrees of ownership over design outcomes. Key/Strategic Responsibilities: Conduct thorough user research and translate insights into actionable design solutions. Collaborate closely with product managers and engineers to define and implement innovative solutions for the product direction, visuals, and experience. Create wireframes, prototypes, and high-fidelity designs that effectively communicate interaction and design ideas. Lead design reviews and feedback sessions to iterate on designs and improve usability. Advocate for the user throughout the design process, ensuring their needs are met and their experience is optimized. Gain clarity on your overall product strategy and how your product fits within it. Develop a deeper understanding of your portfolio / ecosystem and the relationships between its products. Deepen your technical knowledge of your primary product. Develop a basic knowledge of the platform on which your product runs. Acquire knowledge in and understand how to apply User Experience and Research Metrics. Required education Bachelor's Degree Preferred education Associate's Degree/College Diploma Required technical and professional expertise Independently lead research sessions and planning. Challenge, reframe and refocus research requests. Assist in the recruitment of sponsor users. Plan and execute research activities. Establish new relationships with customers and users. Conduct analysis and synthesis of research activities; tailor playbacks for different audiences. Actively develop and maintain personas and archetypes. Help designers shape scenarios and user flows through insights of generative research. Translate business requirements into research goals, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making. Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more. Preferred technical and professional experience 13 + years professional experience Expertise in design thinking/human-centered design In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design) Research experience with ability to scope research, lead fieldwork, conduct interviews, perform desktop research, lead synthesis and communicate findings Ability to facilitate design thinking workshops with diverse product and functional teams Strong interest in complex, technical systems Strong written and verbal communication skills (i.e. storytelling and documentation) Experience using agile principles towards the delivery of product Develop mid-level literacy in AI Proficiency with design research tools such as Figma, Mural, Airtable, Keynote, research survey tools, and other design software tools.
Posted 2 weeks ago
3.0 - 7.0 years
11 - 16 Lacs
gurugram, coimbatore, bengaluru
Work from Office
Job responsibilities You will apply a variety of qualitative and quantitative methods to investigate customer and user needs, building a solid foundation to identify problems and opportunities. You will work with research approaches suited to different phases of the product lifecyclefrom discovery through deliveryincluding hypothesis testing, prototype testing, and validations with live products. You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services. Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes and design systems. You will facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level. Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers. Ensure that project scope, risks and updates are regularly assessed and communicated. Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. Extend your expertise to teammates by supporting less-experienced designers when possible. Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines. You're comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. You are an experienced storyteller able to clearly present your research methods and it's findings to your stakeholders. Professional Skills It will be a plus, but not mandatory, to have experience in the banking or financial sectors. You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. You understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way. A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others. A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics and ensuring consistency in the quality of design. We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
Posted 2 weeks ago
4.0 - 8.0 years
14 - 19 Lacs
gurugram, coimbatore, bengaluru
Work from Office
Job responsibilities You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services. Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps and prototypes. Create, document, and maintain the design system. You will facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level. Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests. Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers. Ensure that project scope, risks and updates are regularly assessed and communicated. Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. Extend your expertise to teammates by supporting less-experienced designers when possible. Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines. You're comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc. You are an experienced storyteller able to clearly present your research methods and it's findings to your stakeholders. Professional Skills You have experience creating wireframes and prototypes, as well as contributing to the creation, documentation, and maintenance of Design Systems. It will be a plus, but not mandatory, to have experience in the banking or financial sectors. You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team. You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables. You understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way. A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others. A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics and ensuring consistency in the quality of design. We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
chennai
Work from Office
Graphic Designer See detail Experience: 2+ years Job Type: Permanent Job Description: We are seeking a creative Graphic Designer to join our team in Chennai. The ideal candidate will be responsible for creating engaging designs that reflect our brand and resonate with our audience across digital and print platforms. Professional Experience: 2+ years of experience in graphic design, preferably in a tech or digital environment. Proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience designing for web, mobile, and social media platforms. Knowledge of UI/UX principles is a plus. Key Responsibilities: Design visual content for websites, social media, marketing materials, and internal communication. Collaborate with developers and marketing teams to deliver creative assets. Maintain brand consistency and ensure high-quality design output. Manage multiple projects simultaneously under tight deadlines. Technical Experience: Strong understanding of design fundamentals, typography, and layout. Basic knowledge of HTML/CSS is a plus. Experience with tools like Figma, Canva, or Sketch is advantageous. Portfolio of previous design work must be submitted for consideration.
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Senior Experience Designer at Adobe, you will have the opportunity to lead design for the D-ALP team, focusing on Digital Advertising, Learning, and Publishing. Join a global design community and collaborate with talented designers to work on market-leading products that redefine how people learn and work. In this role, you will have significant ownership of the product, making important decisions about product vision, roadmap, and user experience. You will create user experience goals, design artifacts, and drive adoption of user experience practices across multiple projects. Your responsibilities will include engaging with stakeholders, conveying design ideas through various mediums, conducting research, and evangelizing design as a function. To succeed in this role, you should have 8-10+ years of industry experience in experience design, with a strong background in HCI or a design-related field. You should be able to grasp complex problems and translate them into practical design solutions. Additionally, you should have proficiency in visual and interaction design principles, as well as experience with prototyping tools like Figma. Adobe offers an exceptional work environment where employees are encouraged to grow and succeed. If you are looking to make an impact and work with a team dedicated to innovation and creativity, Adobe is the place for you. Join us in creating exceptional digital experiences that empower individuals and transform how companies interact with customers.,
Posted 2 weeks ago
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