Product Enablement Specialist

Role Overview: As a Product Enablement Specialist at our company, your main responsibility will be to ensure a smooth transition for clients onto the Credgenics platform. You will be conducting product demos, training clients post-onboarding, and collaborating with sales, customer success, and product teams to enhance user adoption. Key Responsibilities: - Conduct detailed product demos and training sessions for clients post-onboarding. - Customize training sessions based on client requirements and industry best practices. - Develop training materials, user guides, and FAQs to facilitate a seamless onboarding experience. - Work closely with Sales, Customer Success, and Product teams to tailor training according to client needs. - Act as a bridge between clients and internal teams to ensure a smooth implementation process. - Gather feedback from clients and provide insights to the product team for feature enhancements. - Continuously refine training programs to improve client understanding and adoption. - Monitor client engagement and provide additional support as required. - Ensure all onboarding sessions align with Credgenics best practices and compliance requirements. Qualifications Required: - 3-6 years of experience in client training, onboarding, or implementation in a SaaS / Fintech / BFSI environment. - Strong communication and presentation skills to effectively conduct product demonstrations. - Ability to simplify complex concepts for diverse client teams. - Experience working with cross-functional teams such as Sales, CSM, Product, and Tech. - Proficiency in training tools, LMS platforms, and CRM systems is a plus. - Passion for customer success and a problem-solving mindset. (Note: Any additional details about the company were not provided in the job description.),