4 Lms Platforms Jobs

The Digital Operator role at Vijaya Education Institute Trust within the IT / Digital Operations department involves managing and maintaining the digital infrastructure of the educational institution. You will be responsible for overseeing online learning platforms, website management, digital communication, data security, and troubleshooting technical issues to ensure seamless digital operations. Your key responsibilities will include managing and maintaining the institution's Learning Management System (LMS), ensuring the website's regular updates and smooth functionality, providing IT support to faculty, students, and administrative staff, and troubleshooting technical issues related to software, hardware, and networks. Additionally, you will assist in setting up and managing online classes, webinars, and virtual events, integrating digital tools such as Google Classroom, MS Teams, and Zoom, supporting faculty in digitizing educational content, and managing e-learning resources effectively. You will also be responsible for maintaining student records, attendance, and digital documentation securely, implementing cybersecurity measures, and ensuring compliance with data privacy regulations and institutional policies. Furthermore, you will manage social media platforms and digital outreach initiatives, assist in email communication, newsletters, and official announcements, and coordinate with digital agencies for promotional activities if required. You will also be involved in researching and recommending new digital tools to enhance the institution's digital capabilities, training faculty and staff on digital literacy and new technologies, and monitoring and reporting on the effectiveness of digital initiatives. To qualify for this role, you should have a Bachelor's degree in IT, Computer Science, or a related field, with experience in digital operations, web designing and control, IT support, or education technology. Knowledge of LMS platforms, website management, Coral draw, and digital marketing is essential, along with strong problem-solving and troubleshooting skills, excellent communication and collaboration abilities, and an understanding of cybersecurity and data protection policies. Preferred experience includes prior experience in an educational institution and familiarity with EdTech platforms and digital learning tools. If you are passionate about digital operations and innovation in the education sector, this role offers an exciting opportunity to contribute to the institution's digital transformation and continuous improvement efforts.,

As a Manager of Product Training specializing in ATM, Recyclers, and Cash Automation Devices, you will be responsible for designing and delivering technical and operational training programs. With over 8 years of experience in the field, you will play a crucial role in providing training to internal teams, clients, and service engineers. Your deep product knowledge, technical expertise, and the ability to simplify complex concepts will be essential for effective learning. Your primary responsibilities will include designing and conducting comprehensive training programs for ATMs, recyclers, and cash automation devices. You will develop technical training manuals, SOPs, and user guides to ensure proper equipment usage and maintenance. Additionally, training field service engineers, banking professionals, and internal teams on product functionalities, troubleshooting, and best practices will be a key part of your role. In terms of content creation and process documentation, you will be required to create structured training content such as presentations, e-learning modules, and interactive training materials. Developing step-by-step process documentation to assist technicians and end-users in handling and maintaining devices will also be part of your responsibilities. Keeping training content updated to reflect new product features and regulatory changes is crucial. Collaboration with stakeholders and vendors is another important aspect of the role. You will work closely with product management, R&D, and operations teams to understand training needs. Liaising with OEMs, vendors, and technology partners to ensure accurate and up-to-date product knowledge will be essential. Conducting client training programs to enhance product adoption and customer satisfaction will also be part of your responsibilities. Ensuring training effectiveness and continuous improvement is key. Implementing assessment tools and feedback mechanisms to measure training effectiveness, identifying skill gaps, and continuously improving training methodologies are important tasks. Utilizing Learning Management Systems (LMS) to track training completion and employee progress will be part of your routine. Key skills and competencies required for this role include strong expertise in ATM, recyclers, and cash automation technology, hands-on experience in hardware/software troubleshooting and technical training, excellent content development, process documentation, and presentation skills, proficiency in using training tools, LMS platforms, and digital learning methodologies, the ability to translate complex technical concepts into easy-to-understand learning modules, and strong stakeholder management skills with the ability to collaborate with cross-functional teams. To qualify for this role, you should have a Graduate/Postgraduate degree in Engineering, IT, Electronics, or a related field. Additionally, certification in Training & Development, Technical Writing, or Instructional Design would be a plus.,

Deliver L1/L2 IT support training, onboard learners, assess performance, update content, and drive skill development aligned with ITIL best practices.

Role Overview The L&D Lead plays a strategic and hands-on role in managing training programs across the organization, ensuring frontline agents, support staff, and leaders are equipped with the skills and knowledge to perform effectively. The role focuses on onboarding, soft skills, process training, compliance, and leadership development, ensuring learning initiatives are aligned with client expectations and operational goals. Key Responsibilities Design and implement a structured learning roadmap for agents, team leaders, and support functions. Lead onboarding programs to ensure smooth ramp-up of new hires into voice, non-voice, and blended processes. Partner with operations, quality, and clients to identify training needs and close performance gaps. Manage and optimize the use of the Learning Management System (LMS) (e.g., Moodle) for e-learning, tracking, and reporting. Develop and deliver engaging content for soft skills, communication, customer service, and client-specific processes. Coach and mentor a team of trainers; conduct TTT (Train-the-Trainer) programs. Track learning effectiveness using CSAT, quality scores, and post-training assessments. Align learning outcomes with operational KPIs and client SLAs. Qualifications 5+ years in Learning & Development within a BPO environment, with at least 2 years in a lead or managerial role. Proven experience designing and delivering training for voice/non-voice processes. Strong command of English, with excellent facilitation and communication skills. Hands-on experience with LMS platforms (preferably Moodle). Knowledge of BPO metrics, quality frameworks, and client expectations. Bachelors degree in any discipline (HR, Communications, Psychology preferred).