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Process Trainer (Service desk) | BPO

3 - 8 years

3 - 6 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

- Train teams on L2 support for hardware (PCs, laptops, printers).
- Conduct sessions on troubleshooting techniques and service desk processes.- Guide team on managing escalations and ticket resolution.

Required Candidate profile

- At least 1 year of experience as a Trainer. - Experience in service desk operations.- ITIL certification ( Preferred).- Call or Whatsapp 9387861694 / 8723051470 / 8453399504 / 6002281943

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Turiyam Consultancy
Turiyam Consultancy

Consulting

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