Process Specialist

Infosys BPM Limited

0 years

0 Lacs

india

Posted:5 days ago| Platform: GlassDoor logo

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Skills Required

compliance transactions support analysis audit reports governance flexibility controls excel reporting communication leadership

Work Mode

On-site

Job Type

Part Time

Job Description

Senior operational role responsible for handling complex banking activities providing functional guidance to the team and ensuring high quality delivery with strong control and compliance focus

Key Responsibilities:

Handle complex and critical banking transactions and exception cases
Act as subject matter expert SME for assigned banking processes
Guide and support Process Executives in day to day operations
Perform root cause analysis for errors defects and operational risks
Ensure audit readiness and compliance with regulatory and client requirements
Review quality reports identify trends and implement corrective actions
Support client interactions governance calls and internal reviews
Mentor junior team members and conduct knowledge sharing sessions
Maintain flexibility to work in rotational shifts including night shifts

Technical Requirements:

Strong domain knowledge in banking operations
In depth understanding of compliance controls and operational risk
Excellent analytical decision making and problem solving skills
Advanced MS Excel and reporting skills
Strong communication and leadership abilities

Preferred Skills:

Domain->Banking->Banking - ALL

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