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About The Role Job Details: Role: ProcessManager - Payments| Full-time (FT) |Financial Markets Location: Pune-Maharashtra-India Shift Timings: Flexible for any shifts Management Level: Middle Management Specialism: Accounts Payable- Invoice Processing, Recon &Payments About The Role : As part of our global Accounts Payable function, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include an end to end Accounts Payable function on Invoice Processing, reconciliation, data capture and payments. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Should possess strong communication and ability to communicate effectively with the clients. Should possess strong knowledge on E2E Accounts Payable function such as Invoice Processing, data capture, reconciliation and payments. He / She must have in-depth knowledge of the applications such as SAP, SCL, Ariba, OCR and other applications required for Accounts Payable. Should carry diverse experience in processing and verifying the invoices with good accuracy. Aware of nuance of various payment methods globally and holds strong understanding about Payments- downstream and upstream. He / she must have strong communication to interact with the clients, vendors, suppliers or end client. Should be able to resolve the discrepancies and disputes on the day to day operations. Independently handle all client escalations and lead mitigation steps to prevent future escalations Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Should have strong understanding on MI reporting, governance and control and audit reporting. Help knowledge management endeavor by sharing process knowledge and best practices within the teams Should be able to identify the issues and address to the client with very minimal support from SMEs of the process necessary Involved in daily production and assure to win client faith. Conduct daily huddles with the team to take the stock of BAU / cascading key instructions and guidelines to the team Ensure coverage provided to clients and team till EOD. Report any severe issues to internal Sr. Mgmt. timely and loop in for critical escalation Minimum Qualifications- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 6 to 9 years of experience in handling team of minimum 20 members and has good experience and knowledge of Accounts Payable. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Proficiency on SAP tools, Ariba and SCL is an added advantage. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations- ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills- ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively.
