Process Expert

2 - 7 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

This position owns end-to-end SCM operations activities related to file management for assigned customers. The role demands strong coordination skills, attention to detail, and proactive communication to ensure seamless documentation, system updates, and resolution of operational exceptions.
Work Schedule: 5 Days a Week (2 Rotational Offs)
Key Responsibilities
  • Manage all file-related operations post shipment booking.
  • Ensure accurate and timely documentation (e.g., shipping papers, invoices, customs documents).
  • Maintain and update internal systems and logistics platforms.
  • Collaborate with the finance team to support operational finance tasks such as billing and reconciliation.
  • Proactively communicate with customer service regarding exceptions or disruptions.
  • Assist in resolving customer queries related to shipments, documents, and logistics issues.
Skills & Requirements
  • Language Proficiency: Fluent in Bangla (Bengali) must be able to speak and comprehend.
  • Experience:
    • Minimum 2 years in SCM operations or related role.
    • Preferred: Experience in shipping or logistics industry.
  • Communication: Excellent verbal and written communication skills.
  • Technical: Basic working knowledge of Microsoft Excel.

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